How To Fix WN180 - Cust. & has not been created for SlsOrg. & DistCh. & Div. &


WN180 - Overview

  • Message type: E = Error

  • Message class: WN - Plant master data maintenance (integrated)

  • Message number: 180

  • Message text: Cust. & has not been created for SlsOrg. & DistCh. & Div. &

  • Show details Hide details
  • What causes this issue?

    The customer is not maintained for the named
    <GL:sales_area>sales area</>.

    How to fix this error?

    Check the maintained sales areas in the customer master.
    Using Extras -> Sales area -> Sales area/Customer, you can display
    all the areas for which a customer is maintained.
    <ds:TRAN.XD03>Proceed</>

    Error message extract from SAP system. Copyright SAP SE.


WN180 - Details

  • The SAP error message WN180 indicates that a customer master record has not been created for a specific combination of Sales Organization, Distribution Channel, and Division. This error typically occurs when you attempt to process a sales order, delivery, or billing document for a customer that does not have the necessary master data set up in the system.
    
    Cause: Missing Customer Master Data: The customer master record for the specified Sales Organization, Distribution Channel, and Division has not been created. Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to the inability to find the customer record. Data Entry Error: There may be a typo or incorrect entry in the Sales Organization, Distribution Channel, or Division fields.
    Solution: Create Customer Master Record: Navigate to the transaction code XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data). Enter the required details, including the Sales Organization, Distribution Channel, and

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