How To Fix WN180 - Cust. & has not been created for SlsOrg. & DistCh. & Div. &

WN180 - Overview

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 180

• Message text: Cust. & has not been created for SlsOrg. & DistCh. & Div. &

What causes this issue?

The customer is not maintained for the named
<GL:sales_area>sales area</>.

How to fix this error?

Check the maintained sales areas in the customer master.
Using Extras -> Sales area -> Sales area/Customer, you can display
all the areas for which a customer is maintained.
<ds:TRAN.XD03>Proceed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN180 - Cust. & has not been created for SlsOrg. & DistCh. & Div. & ?

  The SAP error message WN180 indicates that a customer master record has not been created for a specific combination of Sales Organization, Distribution Channel, and Division. This error typically occurs when you attempt to process a sales order, delivery, or billing document for a customer that does not have the necessary master data set up in the system.
  
  Cause:
  
  Missing Customer Master Data: The customer master record for the specified Sales Organization, Distribution Channel, and Division has not been created.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to the inability to find the customer record.
  Data Entry Error: There may be a typo or incorrect entry in the Sales Organization, Distribution Channel, or Division fields.
  
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data).
  Enter the required details, including the Sales Organization, Distribution Channel, and