How To Fix WN180 - Cust. & has not been created for SlsOrg. & DistCh. & Div. &

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 180

• Message text: Cust. & has not been created for SlsOrg. & DistCh. & Div. &

What causes this issue?

The customer is not maintained for the named
<GL:sales_area>sales area</>.

How to fix this error?

Check the maintained sales areas in the customer master.
Using Extras -> Sales area -> Sales area/Customer, you can display
all the areas for which a customer is maintained.
<ds:TRAN.XD03>Proceed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN180 - Cust. & has not been created for SlsOrg. & DistCh. & Div. & ?

  The SAP error message WN180 indicates that a customer master record has not been created for a specific combination of Sales Organization, Distribution Channel, and Division. This error typically occurs when you attempt to process a sales order, delivery, or billing document for a customer that does not have the necessary master data set up in the system.
  Cause:
  
  Missing Customer Master Data: The customer master record for the specified Sales Organization, Distribution Channel, and Division has not been created.
  Incorrect Configuration: The configuration settings in the system may not be set up correctly, leading to the inability to find the customer record.
  Data Entry Error: There may be a typo or incorrect entry in the Sales Organization, Distribution Channel, or Division fields.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data).
  Enter the required details, including the Sales Organization, Distribution Channel, and Division.
  Ensure that all necessary data is filled out correctly and save the record.
  
  
  
  Check Existing Customer Records:
  
  Use transaction code XD03 (Display Customer) to check if the customer exists for the specified Sales Organization, Distribution Channel, and Division.
  If the customer exists but is not set up for the required sales area, you may need to create or extend the customer record.
  
  
  
  Verify Configuration:
  
  Ensure that the Sales Organization, Distribution Channel, and Division are correctly configured in the system.
  Check if the customer is assigned to the correct sales area in the configuration settings.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the setup or need assistance, consult with your SAP administrator or support team to ensure that the customer master data is correctly configured.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  VD01: Create Customer (Sales Area Data)
  VD02: Change Customer (Sales Area Data)
  VD03: Display Customer (Sales Area Data)
  
  
  
  Master Data Management: Understanding how customer master data is structured in SAP is crucial. It typically consists of general data (shared across all company codes), company code data (specific to financial accounting), and sales area data (specific to sales and distribution).
  
  
  Documentation: Refer to SAP Help documentation for detailed instructions on managing customer master data and understanding the implications of missing data.
  
  
  By following these steps, you should be able to resolve the WN180 error and ensure that the necessary customer master data is in place for your sales processes.