How To Fix WN104 - Plant &1; internat. location number is different in customer and supplier

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 104

• Message text: Plant &1; internat. location number is different in customer and supplier

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WN104 - Plant &1; internat. location number is different in customer and supplier ?

  The SAP error message WN104 indicates that there is a mismatch between the internal location number for a plant in the customer and supplier master data. This typically occurs in scenarios involving logistics, such as when processing sales orders, deliveries, or invoices where both customer and supplier data are involved.
  Cause:
  
  Data Inconsistency: The internal location number for the plant is defined differently in the customer master record and the supplier master record. This inconsistency can arise from data entry errors, changes in master data, or incorrect configuration.
  Master Data Configuration: The plant may not be correctly assigned to the customer or supplier in the respective master data records.
  Cross-Company Transactions: If the transaction involves multiple company codes, the plant may be defined differently across these codes.
  
  Solution:
  
  
  Check Master Data:
  
  Go to the customer master record (transaction code XD03 for display) and check the plant assignment.
  Go to the supplier master record (transaction code XK03 for display) and check the plant assignment.
  Ensure that the internal location number for the plant is consistent in both records.
  
  
  
  Correct Data:
  
  If discrepancies are found, update the master data to ensure that the internal location number for the plant is the same in both the customer and supplier records.
  Use transaction codes XD02 and XK02 to make necessary changes.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings in the SAP system related to plant assignments for customers and suppliers. This may involve checking the configuration in the IMG (Implementation Guide) under Logistics or Sales and Distribution.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes for any specific guidelines related to the error message WN104.
  
  
  
  Testing:
  
  After making changes, perform a test transaction to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master
  XK03: Display Vendor Master
  XD02: Change Customer Master
  XK02: Change Vendor Master
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  User Roles: Ensure that the user has the necessary authorizations to view and edit customer and supplier master data.
  
  
  Data Migration: If this issue arose after a data migration or system upgrade, review the migration process to ensure that all data was transferred correctly.
  
  
  By following these steps, you should be able to resolve the WN104 error and ensure consistency in your SAP master data.