How To Fix WN017 - Consumer account group not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 017

• Message text: Consumer account group not permitted

What causes this issue?

The account group is flagged for consumers and cannot be used within
the plant master.

System Response

INCLUDE ISR_STOP

How to fix this error?

Select an account group that is not defined for consumers.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WN017 - Consumer account group not permitted ?

  The SAP error message WN017: Consumer account group not permitted typically occurs when there is an attempt to create or process a consumer account that does not belong to an allowed account group. This error is often encountered in the context of SAP's Financial Accounting (FI) or Customer Relationship Management (CRM) modules, particularly when dealing with customer master data.
  Cause:
  
  Account Group Configuration: The account group assigned to the consumer account is not permitted for the transaction you are trying to perform. This could be due to restrictions set in the configuration of the account groups.
  Authorization Issues: The user may not have the necessary authorizations to create or modify accounts in the specified account group.
  Transaction Type Restrictions: Certain transaction types may have restrictions on which account groups can be used.
  
  Solution:
  
  
  Check Account Group Settings:
  
  Go to the configuration settings for account groups in SAP (Transaction Code: OBD2 for customer account groups).
  Verify that the account group you are trying to use is correctly configured and permitted for the transaction you are attempting.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify accounts in the specified account group. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Adjust Transaction Settings:
  
  If applicable, check the transaction settings to see if there are any restrictions on the account groups that can be used. This may involve consulting with your SAP administrator or functional consultant.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or guidelines related to the error message WN017.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OBD2 - for maintaining customer account groups.
  XD01 - for creating customer master data.
  XD02 - for changing customer master data.
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  
  
  User Roles: Review the roles assigned to the user in transaction SU01 to ensure they have the necessary permissions for the actions they are trying to perform.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.