How To Fix WME_ARCH394 - Error: &1 door activity(ies) locked in database!

SAP Error Message - Details

• Message type: E = Error

• Message class: WME_ARCH - Messages Regarding WME Archiving

• Message number: 394

• Message text: Error: &1 door activity(ies) locked in database!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WME_ARCH394 - Error: &1 door activity(ies) locked in database! ?

  The SAP error message WME_ARCH394 indicates that there are one or more door activities that are locked in the database. This typically occurs in the context of the SAP Warehouse Management (WM) or Extended Warehouse Management (EWM) modules, where certain activities or transactions are being processed, and the system is unable to proceed due to locks on specific database entries.
  Cause:
  
  Concurrent Transactions: The most common cause of this error is that another transaction is currently processing the same door activity, leading to a lock on that activity.
  Long-running Processes: If a transaction takes too long to complete, it may hold locks longer than expected, causing other transactions to fail.
  Database Locking Mechanism: SAP uses a locking mechanism to ensure data integrity. If a record is locked by one user or process, other users or processes trying to access that record will encounter this error.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks in the system. You can filter by user or object to find the specific lock related to the door activity.
  Release the Lock: If you identify a lock that is no longer needed (e.g., a user session that has been terminated), you can manually release the lock from the SM12 transaction.
  Check for Long-running Transactions: Investigate any long-running transactions that may be holding locks. You can use transaction SM66 to monitor active processes and identify any that are taking an unusually long time.
  Retry the Operation: After resolving the lock issue, retry the operation that triggered the error.
  Review Configuration: Ensure that your warehouse processes and configurations are optimized to minimize locking issues. This may involve reviewing transaction settings, batch sizes, or other parameters.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Performance Tuning: Consider performance tuning for your database and SAP system to reduce the likelihood of locks occurring.
  User Training: Ensure that users are trained on proper transaction handling to avoid situations that lead to locks.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.