How To Fix WM585 - Blocked data cannot be displayed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 585

• Message text: Blocked data cannot be displayed; see long text

What causes this issue?

You want to display master data related to a customer. The master data
for the customer may include personal data and is blocked.

System Response

The system does not display any data related to the customer to protect
personal data.

How to fix this error?

If you are sure that you want to display data related to the customer,
use transaction BUP_REQ_UNBLK to request unblocking. Make sure that this
complies with the policies of your organization.
If you want to delete the data related to the blocked customer, use the
report RWSORT56 (<LS>Deletion of Expired WRSZ Entries</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WM585 - Blocked data cannot be displayed; see long text ?

  The SAP error message WM585 ("Blocked data cannot be displayed; see long text") typically occurs in the Warehouse Management (WM) module when you attempt to access or display data that is currently blocked for some reason. This can happen for various reasons, such as:
  Causes:
  
  Blocked Stock: The stock in the warehouse may be blocked due to quality issues, stock discrepancies, or other reasons that prevent it from being processed.
  Incomplete Transactions: There may be incomplete or pending transactions related to the stock that need to be resolved before the data can be displayed.
  Authorization Issues: The user may not have the necessary authorizations to view certain blocked data.
  System Configuration: There may be specific configurations in the WM module that are causing the data to be blocked.
  
  Solutions:
  
  Check Blocked Stock: Use transaction codes like MB52 or MB5B to check for blocked stock in the warehouse. Identify the reason for the blockage and take appropriate action.
  Resolve Incomplete Transactions: Review any pending transactions that may be causing the blockage. Complete or reverse these transactions as necessary.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the blocked data. This may involve checking user roles and permissions in the SAP system.
  Consult Long Text: The error message suggests checking the long text for more details. You can do this by navigating to the message details in the SAP GUI, which may provide specific information about the blockage.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A, MB1B, MB1C, LT03, and others that may help in managing stock and transactions in the WM module.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation related to Warehouse Management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the WM585 error and take appropriate action to resolve it.