How To Fix WM585 - Blocked data cannot be displayed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 585

• Message text: Blocked data cannot be displayed; see long text

What causes this issue?

You want to display master data related to a customer. The master data
for the customer may include personal data and is blocked.

System Response

The system does not display any data related to the customer to protect
personal data.

How to fix this error?

If you are sure that you want to display data related to the customer,
use transaction BUP_REQ_UNBLK to request unblocking. Make sure that this
complies with the policies of your organization.
If you want to delete the data related to the blocked customer, use the
report RWSORT56 (<LS>Deletion of Expired WRSZ Entries</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.