How To Fix WM402 - Customer & is itself an assortment

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 402

• Message text: Customer & is itself an assortment

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WM402 - Customer & is itself an assortment ?

  The SAP error message WM402 typically indicates an issue related to the handling of assortments in the Warehouse Management (WM) module. Specifically, the message "Customer & is itself an assortment" suggests that the system is trying to process a customer that is defined as an assortment, which can lead to conflicts in the handling of inventory or order processing.
  Cause:
  
  Assortment Definition: The customer in question is defined as an assortment in the system. Assortments are typically used to group different products together for sales or distribution purposes.
  Configuration Issues: There may be configuration settings in the WM module that are not aligned with how assortments are supposed to be processed.
  Data Integrity Issues: There could be inconsistencies in the master data related to the customer or the assortment.
  
  Solution:
  
  Check Customer Master Data: Verify the customer master data to ensure that the customer is not incorrectly set up as an assortment. If it is, you may need to adjust the configuration or create a separate customer record.
  Review Assortment Configuration: Check the configuration settings for assortments in the WM module. Ensure that the system is set up to handle assortments correctly and that there are no conflicting settings.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling assortments and customer definitions in WM.
  Error Handling: If the error persists, consider implementing error handling procedures to manage the situation, such as creating a support ticket with SAP or consulting with an SAP expert.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you navigate customer and assortment settings (e.g., XD01 for customer creation, VK11 for pricing, etc.).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If you continue to experience issues, it may be beneficial to involve your SAP support team or a consultant with expertise in WM and assortments.