How To Fix WM392 - Required characteristics are not offered for selection

SAP Error Message - Details

• Message type: E = Error

• Message class: WM - IS-R Assortments

• Message number: 392

• Message text: Required characteristics are not offered for selection

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WM392 - Required characteristics are not offered for selection ?

  The SAP error message WM392 ("Required characteristics are not offered for selection") typically occurs in the context of Warehouse Management (WM) when you are trying to create or manage a handling unit (HU) or a stock item that requires certain characteristics (like size, color, etc.) that are not available for selection in the system.
  Cause:
  
  Missing Characteristics: The required characteristics for the material or handling unit are not defined in the system.
  Configuration Issues: The material master or handling unit configuration may not be set up correctly to include the necessary characteristics.
  Master Data Issues: The material master data may not have the required characteristics assigned to it.
  Selection Criteria: The selection criteria for the handling unit or stock item may not match the available characteristics.
  
  Solution:
  
  
  Check Material Master: 
  
  Go to the material master (transaction code MM03) and check if the required characteristics are defined for the material in question.
  Ensure that the characteristics are assigned to the appropriate views (e.g., Basic Data, Sales, etc.).
  
  
  
  Review Handling Unit Configuration:
  
  Check the handling unit configuration (transaction code OHU0) to ensure that the required characteristics are included in the handling unit type.
  Make sure that the handling unit type is correctly configured to allow for the selection of the required characteristics.
  
  
  
  Update Characteristics:
  
  If the required characteristics are missing, you may need to create or update them in the classification system (transaction code CL02).
  Ensure that the characteristics are assigned to the correct class and that the class is assigned to the material.
  
  
  
  Check Selection Criteria:
  
  Review the selection criteria used when creating or managing the handling unit or stock item. Ensure that they align with the available characteristics.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on handling unit management and characteristics.
  
  
  
  Testing: 
  
  After making the necessary changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  MM03 (Display Material Master)
  OHU0 (Handling Unit Management)
  CL02 (Change Characteristic)
  
  
  
  SAP Notes: 
  
  Check SAP Notes for any known issues or patches related to this error message.
  
  
  
  User Roles: 
  
  Ensure that the user has the necessary authorizations to view and modify the material master and handling unit configurations.
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Warehouse Management.