How To Fix WL877 - Work queue & could not be split

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 877

• Message text: Work queue & could not be split

What causes this issue?

The work queue &V1& was to be divided into two work queues.
This action could not be carried out. Possible causes are:
The old work queue already has the status "released".
The work queue data is inconsistent.

System Response

The original work queue is not changed.

How to fix this error?

Check the state of the existing work queue.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL877 - Work queue & could not be split ?

  The SAP error message WL877 indicates that a work queue could not be split. This typically occurs in the context of SAP's work management and logistics processes, particularly when dealing with work queues in the Warehouse Management (WM) or Extended Warehouse Management (EWM) modules.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Queue Configuration Issues: The work queue may not be properly configured to allow splitting. This could be due to settings in the warehouse management system that restrict splitting of tasks.
  
  
  Insufficient Resources: There may not be enough resources (e.g., workers, equipment) available to handle the split tasks.
  
  
  Task Dependencies: If there are dependencies between tasks in the work queue, the system may prevent splitting to maintain the integrity of the workflow.
  
  
  System Limitations: There may be system-imposed limitations on the number of splits that can occur for a particular work queue.
  
  
  Data Integrity Issues: There could be issues with the data associated with the work queue, such as missing or incorrect information.
  
  
  Solution:
  To resolve the WL877 error, consider the following steps:
  
  
  Check Queue Configuration: Review the configuration settings for the work queue in the SAP system. Ensure that the queue is set up to allow splitting.
  
  
  Resource Availability: Verify that there are sufficient resources available to handle the tasks that would result from the split. This includes checking worker availability and equipment readiness.
  
  
  Review Task Dependencies: Analyze the tasks in the work queue for any dependencies that might prevent splitting. If dependencies exist, consider whether they can be resolved or if the tasks can be restructured.
  
  
  System Settings: Check for any system settings or limitations that might be affecting the ability to split the work queue. Consult with your SAP Basis or technical team if necessary.
  
  
  Data Validation: Ensure that all data related to the work queue is accurate and complete. Look for any inconsistencies or missing information that could be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to work queue management for additional insights and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1 (for monitoring queues) and SMQ2 (for outbound queues) to help diagnose issues.
  SAP Notes: Search for SAP Notes related to WL877 or work queue management for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the WL877 error and implement a suitable solution.