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How To Fix WL647 - Background job & for automatic restart cannot be completed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WL - Workflow: run-time messages

  • Message number: 647

  • Message text: Background job & for automatic restart cannot be completed

  • Show details Hide details
  • What causes this issue?

    The background job &V1& which is used to automatically restart work
    items with temporary errors cannot be closed.

    System Response

    The action was terminated.

    How to fix this error?

    Evaluate the entries in SYSLOG. Search for entries for the function
    module JOB_CLOSE.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE WF_HINTERGRUNDVERWALTUNG OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WL647 - Background job & for automatic restart cannot be completed ?

    The SAP error message WL647 indicates that a background job could not be automatically restarted. This can occur for various reasons, and understanding the cause is essential for finding a solution. Here’s a breakdown of potential causes, solutions, and related information:

    Causes:

    1. Job Termination: The background job may have terminated due to an error or an exception that occurred during its execution.
    2. Resource Issues: Insufficient system resources (like memory or CPU) can prevent the job from restarting.
    3. Configuration Issues: There may be issues with the job configuration, such as incorrect parameters or scheduling conflicts.
    4. Job Dependencies: The job may depend on other jobs that have not completed successfully.
    5. System Settings: The system settings for job scheduling or automatic restarts may not be configured correctly.

    Solutions:

    1. Check Job Logs: Review the job logs to identify the specific error that caused the job to terminate. This can provide insights into what went wrong.
    2. Analyze System Resources: Ensure that the system has adequate resources available. Monitor memory and CPU usage to identify any bottlenecks.
    3. Review Job Configuration: Check the job configuration settings in transaction SM37 (Job Monitoring) to ensure that all parameters are set correctly.
    4. Check Dependencies: Verify if the job has dependencies on other jobs and ensure those jobs have completed successfully.
    5. Manual Restart: If automatic restart fails, you may need to manually restart the job. This can be done in transaction SM37 by selecting the job and choosing the option to restart it.
    6. Adjust System Settings: If necessary, adjust the system settings related to job scheduling and automatic restarts. This may involve consulting with your SAP Basis team.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.

    Related Information:

    • Transaction Codes:
      • SM37: Job Monitoring
      • SM36: Job Scheduling
      • SM21: System Log
    • SAP Documentation: Refer to the official SAP documentation for background processing and job scheduling for more detailed information.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    By following these steps, you should be able to diagnose and resolve the WL647 error in SAP. If the problem persists, consider reaching out to SAP support for further assistance.

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