How To Fix WL642 - Counter for maximum number of retries cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 642

• Message text: Counter for maximum number of retries cannot be changed

What causes this issue?

The counter indicating how often a work item with a temporary error is
executed again automatically can only be changed if the automatic
restart is activated. This is not the case at present.

System Response

The action was terminated, the counter is not changed.

How to fix this error?

Activate the automatic start.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL642 - Counter for maximum number of retries cannot be changed ?

  The SAP error message WL642, which states "Counter for maximum number of retries cannot be changed," typically occurs in the context of SAP's workflow or background processing. This error indicates that the system is unable to modify the maximum number of retries for a specific operation, often related to workflow tasks or background jobs.
  Cause:
  
  Configuration Restrictions: The maximum number of retries for certain operations may be hardcoded or restricted by system settings or configurations.
  Authorization Issues: The user attempting to change the settings may not have the necessary authorizations to make such changes.
  System Limitations: The system may have predefined limits that cannot be altered due to technical constraints or best practices.
  Workflow Settings: The error may arise from specific workflow settings that are not designed to be modified after initial configuration.
  
  Solution:
  
  Check Configuration Settings: Review the configuration settings for the workflow or background job in question. Ensure that you are following the correct procedures for modifying retry limits.
  Authorization Check: Verify that the user has the necessary authorizations to change the settings. If not, consult with your SAP security team to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or notes related to the specific workflow or background processing to understand any limitations or guidelines regarding retry settings.
  System Administrator: If you are unable to resolve the issue, contact your SAP system administrator or support team for assistance. They may have access to system-level settings that can help address the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional context.
  
  Related Information:
  
  SAP Workflow: Understanding how SAP workflows operate and the role of retries in workflow processing can provide insights into why this error occurs.
  Background Jobs: Familiarity with how background jobs are managed in SAP can also be beneficial, especially if the error is related to job processing.
  SAP Community: Engaging with the SAP Community forums can provide additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.