How To Fix WL597 - Error when scheduling work item deadline monitoring

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 597

• Message text: Error when scheduling work item deadline monitoring

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE WF_NA_BATCHJOB_ERROR OBJECT DOKU ID TX

System Response

How to fix this error?

INCLUDE WF_NA_BATCHJOB_SOLVE_ERROR OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL597 - Error when scheduling work item deadline monitoring ?

  The SAP error message WL597 typically occurs when there is an issue with scheduling work item deadline monitoring in the SAP system. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the underlying workflow.
  Cause:
  
  Configuration Issues: The workflow configuration may not be set up correctly, leading to issues in scheduling the monitoring of work item deadlines.
  Missing Authorizations: The user attempting to schedule the monitoring may not have the necessary authorizations to perform this action.
  System Settings: There may be system settings or parameters that are not correctly configured, affecting the scheduling process.
  Background Job Issues: If the background job responsible for monitoring deadlines is not running or has failed, it can lead to this error.
  
  Solution:
  
  Check Configuration: Review the workflow configuration settings in transaction codes like SWDD (Workflow Builder) or SWI1 (Work Item Selection). Ensure that all necessary settings are correctly configured.
  Verify Authorizations: Ensure that the user has the required authorizations to schedule work item deadline monitoring. This can be checked using transaction SU53 (Authorization Check) or by consulting with your security team.
  Review System Settings: Check the system settings related to workflow and background jobs. Ensure that the relevant parameters are set correctly.
  Check Background Jobs: Use transaction SM37 to check the status of background jobs related to workflow monitoring. If any jobs have failed, investigate the logs to determine the cause and resolve any issues.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for resolving known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWDD (Workflow Builder), and SM37 (Job Monitoring).
  Documentation: Review SAP documentation related to workflow management and background job scheduling for additional insights.
  Community Forums: Check SAP Community forums or other user groups for discussions related to the WL597 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the WL597 error in your SAP system.