How To Fix WL450 - Workflow & feedback work item &: Could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 450

• Message text: Workflow & feedback work item &: Could not be saved

What causes this issue?

A database error occurred storing the response message from the work
item.

System Response

The response message from the work item was not stored.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX
Note the work item number and repeat the response process, manually if
necessary, once the error has been corrected.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL450 - Workflow & feedback work item &: Could not be saved ?

  The SAP error message WL450, which states "Workflow & feedback work item &: Could not be saved," typically indicates an issue with saving a workflow or feedback work item in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to save the workflow or feedback work item.
  Data Inconsistencies: There may be inconsistencies or missing data in the workflow or feedback item that prevent it from being saved.
  Technical Errors: There could be a technical issue, such as a problem with the database connection or a temporary system error.
  Workflow Configuration: The workflow may not be properly configured, leading to issues when trying to save it.
  System Performance: If the system is experiencing performance issues, it may not be able to process the save request in a timely manner.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
  Validate Data: Review the data being entered in the workflow or feedback item. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  Review Workflow Configuration: If you have access, check the workflow configuration to ensure that it is set up correctly. This may involve reviewing the workflow definition and any associated tasks.
  Restart the Session: Sometimes, simply logging out and back into the SAP system can resolve temporary issues.
  Contact Technical Support: If the issue persists, it may be necessary to contact your SAP Basis team or technical support for further investigation. They can check for any underlying system issues or errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection) and SWI2_FREQ (Work Item Overview) to monitor and manage workflow items.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflows and feedback mechanisms for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the WL450 error and implement a solution to resolve it.