How To Fix WL057 - Runtime -> Queue &1 could not be stopped

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 057

• Message text: Runtime -> Queue &1 could not be stopped

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL057 - Runtime -> Queue &1 could not be stopped ?

  The SAP error message WL057, which states "Runtime -> Queue &1 could not be stopped," typically occurs in the context of the SAP Workflow or the SAP Business Workflow system. This error indicates that there was an issue when attempting to stop a specific queue, which is often related to workflow processing.
  Causes:
  
  Active Work Items: The queue may have active work items that are preventing it from being stopped.
  System Lock: There may be a lock on the queue or related objects that is preventing the operation.
  Configuration Issues: There could be misconfigurations in the workflow settings or the queue management.
  Technical Issues: There may be underlying technical issues, such as database locks or system performance problems.
  Authorization Issues: The user attempting to stop the queue may not have the necessary authorizations.
  
  Solutions:
  
  
  Check Active Work Items: Review the work items in the queue. If there are active items, you may need to complete or delete them before stopping the queue.
  
  Use transaction code SWI1 to monitor work items.
  
  
  
  Release Locks: If there are locks on the queue, you may need to identify and release them. You can use transaction code SM12 to check for and delete locks.
  
  
  Review Configuration: Ensure that the workflow and queue configurations are correct. Check for any inconsistencies in the workflow definitions.
  
  
  System Performance: Monitor system performance and check for any issues that may be affecting the workflow processing. Use transaction codes like SM37 to check job logs and ST22 for dumps.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to stop the queue. You can check user roles and authorizations in transaction code SU01.
  
  
  Restart the Workflow: If the issue persists, consider restarting the workflow or the entire SAP system as a last resort.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1: Work Item Selection
  SM12: Display and Delete Locks
  SM37: Job Monitoring
  ST22: Dump Analysis
  SWI2_FREQ: Workflow Monitoring
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Review the SAP Help Portal for documentation on Workflow Management and Queue Management for more detailed information.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.