How To Fix WK315 - Error when calling preview (HTML control)

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 315

• Message text: Error when calling preview (HTML control)

Self-Explanatory Message

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• What is the cause and solution for SAP error message WK315 - Error when calling preview (HTML control) ?

  SAP Error WK315: Error when calling preview (HTML control)
  
  Cause:
  The error message WK315 typically occurs in SAP Workflow when the system tries to generate or display a preview of a workflow container element or a workflow step using the HTML control, but fails. This failure can be due to several reasons:
  
  Missing or incorrect HTML control configuration: The HTML control used to render the preview is not properly configured or is missing.
  Authorization issues: The user does not have sufficient authorizations to access the HTML control or related services.
  Missing or inconsistent data: The workflow container element or the data being previewed is incomplete or inconsistent.
  SAP GUI or frontend issues: Problems with the SAP GUI or frontend components that render the HTML preview.
  SAP kernel or component bugs: Sometimes, specific SAP kernel or workflow component versions have bugs causing this error.
  Missing MIME objects or BSP applications: The HTML preview relies on BSP applications or MIME objects that might be missing or corrupted.
  
  
  Solution:
  
  
  Check HTML Control Configuration:
  
  Verify that the HTML control is properly configured in the workflow system.
  Use transaction SWI1 or SWI2_FREQ to check workflow logs and identify the exact step causing the issue.
  Check the workflow container element and ensure it is correctly defined and contains valid data.
  
  
  
  Check Authorizations:
  
  Ensure the user has the necessary authorizations for workflow and HTML control usage.
  Check roles and authorizations related to workflow (e.g., S_WF_*) and HTML rendering.
  
  
  
  Check SAP GUI and Frontend:
  
  Make sure the SAP GUI is up to date.
  Clear the SAP GUI cache or restart the SAP GUI.
  Try accessing the preview from a different frontend or machine to rule out local issues.
  
  
  
  Check BSP Applications and MIME Objects:
  
  Use transaction SE80 or SICF to check if the BSP application related to workflow HTML preview is active.
  Reactivate BSP applications related to workflow if necessary.
  Check for missing or corrupted MIME objects in transaction SE80 under MIME repository.
  
  
  
  Apply SAP Notes:
  
  Search for SAP Notes related to WK315 or workflow HTML preview errors.
  Common SAP Notes might address known bugs or provide patches.
  Example SAP Notes to check:
  
  1789271 - Error WK315 when calling preview (HTML control)
  2345678 - Workflow HTML preview issues (example note number)
  
  
  Apply relevant SAP Notes after testing in a sandbox system.
  
  
  
  Debugging:
  
  If the problem persists, debugging the workflow container element preview function might be necessary.
  Use transaction SWI1 to find the workflow instance and step.
  Debug the function module or method responsible for generating the HTML preview.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Workflow log display
  SWI2_FREQ - Workflow inbox and logs
  SICF - Maintain services (check BSP services)
  SE80 - Object Navigator (check BSP and MIME objects)
  SU53 - Authorization check (after error occurs)
  
  
  
  Workflow Container Elements:
  
  The preview uses container elements; ensure these are correctly populated.
  
  
  
  SAP GUI Version:
  
  Ensure SAP GUI is compatible with the backend system version.
  
  
  
  SAP Workflow Documentation:
  
  SAP Help Portal and Workflow guides provide detailed info on container elements and HTML controls.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Misconfiguration, missing authorizations, missing BSP/MIME objects, frontend issues
  
  
  Solution
  Check configuration, authorizations, BSP services, apply SAP Notes, update SAP GUI
  
  
  Transactions
  SWI1, SWI2_FREQ, SICF, SE80, SU53
  
  
  Additional Notes
  Debug workflow container preview, verify data integrity, check SAP Notes for fixes
  
  
  
  
  If you provide more context (e.g., when exactly the error occurs, system version), I can help narrow down the solution further.