How To Fix WK311 - Position cursor in list

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 311

• Message text: Position cursor in list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WK311 - Position cursor in list ?

  SAP Error Message: WK311 - "Position cursor in list"
  
  Cause:
  The error message WK311 typically occurs in SAP Workflow when the system expects the user to position the cursor on a specific line or item in a list before performing an action. This usually happens in workflow tasks or when processing workflow container elements where the system needs to know which item in a list you are referring to.
  In other words, the workflow step or program requires the user to select or highlight a particular entry in a list (e.g., a list of workflow tasks, work items, or container elements) before proceeding. If the cursor is not positioned on any list entry, the system cannot determine the context and throws this message.
  
  When does it occur?
  
  When you try to execute an action on a workflow list without selecting an item.
  When a workflow step requires user interaction on a list but no item is selected.
  In custom workflow development, if the code expects a list item to be selected but none is.
  
  
  Solution:
  
  
  Position the cursor on a list entry:
  
  Before executing the action, click on the desired line/item in the list to highlight it.
  Ensure the cursor is visibly positioned on the item you want to process.
  
  
  
  Check the workflow step or program logic:
  
  If you are a developer or workflow administrator, verify that the workflow step or custom code correctly handles list selections.
  Make sure the UI or selection screen forces or guides the user to select an item before proceeding.
  
  
  
  User training:
  
  Inform users that they must select an item in the list before clicking buttons like "Process," "Execute," or "Forward."
  
  
  
  Debugging (for developers):
  
  Use transaction SWUS or SWI1 to analyze the workflow.
  Check the code or screen flow logic where the error occurs.
  Ensure that the list control or ALV grid control is properly handling the selection.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Work Item Selection
  SWIA - Work Item Administration
  SWUS - Workflow Usage
  SWDD - Workflow Builder (for checking workflow steps)
  
  
  
  SAP Notes:
  
  Sometimes SAP Notes related to workflow UI or container handling may provide patches or corrections if this is a known issue.
  
  
  
  Common Contexts:
  
  Workflow inbox processing
  Custom workflow container element selection
  ALV grid or list processing in workflow tasks
  
  
  
  
  Summary:
  WK311 means the system requires you to select (position the cursor on) an item in a list before continuing. The solution is to ensure the user selects the appropriate list entry before executing the next step. For developers, ensure the UI and code logic enforce or handle this selection properly.
  
  If you provide the exact scenario or transaction where you encounter WK311, I can help with more specific guidance.