How To Fix WK014 - Grouping not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 014

• Message text: Grouping not maintained

What causes this issue?

You have not defined any columns for the grouping.

System Response

The hierarchical tree cannot be set up.

How to fix this error?

Please maintain the columns for the grouping.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WK014 - Grouping not maintained ?

  Certainly! Here's a detailed explanation for the SAP error message WK014 - Grouping not maintained:
  
  SAP Error Message: WK014 - Grouping not maintained
  Cause:
  The error message WK014 occurs when the workflow system tries to determine the grouping for a task or container element, but the grouping is not maintained or defined in the workflow customizing. Grouping in SAP Workflow is used to categorize or group agents (users or roles) for a particular task, often to control how agents are selected or how tasks are distributed.
  Specifically, this error typically arises when:
  
  The workflow container element or task requires a grouping to be assigned, but no grouping has been maintained in the workflow customizing.
  The grouping referenced in the workflow step or container element does not exist or is incomplete.
  The workflow is trying to resolve agents based on a grouping that has not been set up in transaction PFTC or the relevant customizing.
  
  
  Where Grouping is Maintained:
  Grouping is maintained in the SAP system under the following customizing path or transactions:
  
  Transaction: PFTC (Task Maintenance)
  Customizing Path:
  
  SPRO -> SAP Reference IMG -> Workflow -> Basic Settings -> Agents -> Define Groupings
  
  In this customizing, you define groupings and assign agents or roles to these groupings.
  
  Solution:
  
  
  Check the Workflow Task or Step:
  
  Identify the task or step in the workflow that triggers the error.
  Check if the task or container element requires a grouping.
  
  
  
  Maintain Grouping in Customizing:
  
  Go to transaction PFTC.
  Select the task that is causing the issue.
  Check the agent assignment tab and verify if a grouping is assigned.
  If grouping is required, maintain the grouping by defining it in the customizing path:
  
  SPRO -> Workflow -> Basic Settings -> Agents -> Define Groupings
  
  
  Create or maintain the grouping and assign the appropriate agents or roles.
  
  
  
  Check Workflow Container Elements:
  
  Sometimes, the container element that holds the agent or grouping information is not properly maintained.
  Verify the container element and ensure the grouping is correctly assigned.
  
  
  
  Transport and Consistency:
  
  If the grouping was recently created or changed, ensure that the customizing changes are transported correctly to the system where the workflow runs.
  Check for inconsistencies or missing transports.
  
  
  
  Testing:
  
  After maintaining the grouping, test the workflow again.
  Use transaction SWUS or SWI1 to monitor workflow logs and verify that the error no longer occurs.
  
  
  
  
  Additional Information:
  
  Grouping in SAP Workflow is a way to group agents logically, which helps in agent determination and task distribution.
  Groupings can be used in agent assignment rules to simplify the assignment process.
  If you do not want to use grouping, ensure that the workflow step or task is configured to assign agents directly without grouping.
  Sometimes, this error can also occur if the workflow is customized to use a grouping that was deleted or renamed.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WK014 - Grouping not maintained
  
  
  Cause
  Workflow requires a grouping that is not defined or maintained in customizing.
  
  
  Solution
  Maintain the required grouping in SPRO -> Workflow -> Basic Settings -> Agents -> Define Groupings or assign agents directly without grouping.
  
  
  Transaction to Check
  PFTC (Task Maintenance)
  
  
  Additional Notes
  Ensure transports are consistent and container elements are correctly maintained.
  
  
  
  
  If you need help with specific steps or screenshots, feel free to ask!