How To Fix WI704 - This user is not responsible for any task

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 704

• Message text: This user is not responsible for any task

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI704 - This user is not responsible for any task ?

  Certainly! Here's a detailed explanation for the SAP error message WI704: "This user is not responsible for any task":
  
  Error Message
  WI704: This user is not responsible for any task
  
  Cause
  This error occurs in the SAP Workflow system when a user tries to access or process a workflow task, but the system determines that the user is not assigned as a responsible agent for any task in the workflow. In other words, the user is not authorized or not designated as the processor for the current workflow step.
  Common reasons include:
  
  The user is not assigned to any workflow tasks (no workflow roles or responsibilities).
  The workflow container or task assignment is not correctly configured.
  The user is not part of the organizational unit or role responsible for the task.
  The workflow task has been reassigned or withdrawn.
  The user is trying to access a task that is already completed or locked by another user.
  
  
  Solution
  To resolve this error, consider the following steps:
  
  
  Check Workflow Task Assignment:
  
  Verify that the user is assigned as an agent for the workflow task.
  Use transaction SWIA (Work Item Administration) or SWI1 (Work Item Selection) to check the current agents assigned to the task.
  Confirm that the user is listed as a responsible agent.
  
  
  
  Check Organizational Assignment:
  
  Ensure the user belongs to the correct organizational unit or role that is responsible for the task.
  Use transaction PPOME or PO13 to check organizational assignments.
  
  
  
  Check Workflow Definition:
  
  Review the workflow definition in SWDD to verify the agent assignment rules.
  Confirm that the agent determination method (e.g., user decision, organizational assignment, role assignment) is correctly configured.
  
  
  
  Reassign or Delegate Tasks:
  
  If the user should be responsible but is not, reassign the task to the user or delegate the task.
  Use transaction SWIA to reassign or delegate tasks.
  
  
  
  Check User Authorization:
  
  Verify that the user has the necessary authorizations to process the workflow tasks.
  Check roles and authorizations in SU01 and PFCG.
  
  
  
  Check Task Status:
  
  Confirm that the task is still open and not already processed or withdrawn.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  SWIA - Work Item Administration
  SWI1 - Work Item Selection
  SWDD - Workflow Builder (to check workflow definitions)
  PPOME - Maintain Organizational Plan
  SU01 - User Maintenance
  PFCG - Role Maintenance
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow agent assignment issues.
  Example: SAP Note 1234567 (hypothetical) might address agent assignment problems.
  
  
  
  Workflow Agent Determination:
  
  Workflow tasks can be assigned via:
  
  Direct user assignment
  Organizational unit
  Position
  Role
  Rule-based assignment
  
  
  
  
  
  Common Scenarios:
  
  User tries to process a task that was assigned to a group or role, but the user is not a member.
  Workflow agent determination rule is not returning the user as an agent.
  
  
  
  
  Summary
  The error WI704 indicates that the user attempting to process a workflow task is not recognized as responsible for any task at that moment. The resolution involves verifying and correcting the workflow task assignments, organizational roles, and user authorizations to ensure the user is properly assigned as an agent for the workflow task.
  
  If you need help with specific steps or transaction usage, feel free to ask!