How To Fix WI550 - Error diagnosis not possible for selected work item

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 550

• Message text: Error diagnosis not possible for selected work item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI550 - Error diagnosis not possible for selected work item ?

  SAP Error Message:
  
  WI550 - Error diagnosis not possible for selected work item
  
  Cause:
  The error message WI550 occurs when you try to perform an error diagnosis on a workflow work item that does not have sufficient error information or is in a status that does not allow error diagnosis. This typically happens if:
  
  The work item is not in an error status (e.g., it is already completed, canceled, or still in process).
  The workflow runtime does not have detailed error information stored for the selected work item.
  The work item might have been deleted or corrupted.
  The workflow container or task associated with the work item does not contain error details.
  The workflow log or error log is not available or has been archived/deleted.
  
  
  Explanation:
  In SAP Workflow, error diagnosis is only possible for work items that have encountered an error during processing and have detailed error information stored in the system. If you select a work item that is not in error or the system cannot retrieve the error details, the system will display this message.
  
  Solution / How to Resolve:
  
  
  Check Work Item Status:
  
  Verify that the work item is actually in an error status.
  Use transaction SWI1 or SWI5 to check the status of the work item.
  Only work items with status "Error" (status code 9) can be diagnosed.
  
  
  
  Select Correct Work Item:
  
  Make sure you are selecting the correct work item that has an error.
  Sometimes multiple work items exist for the same workflow; ensure you pick the one with the error.
  
  
  
  Check Workflow Logs:
  
  Use transaction SWI2_DIAG or SWI2_FREQ to analyze workflow errors.
  Check if the workflow log contains error details.
  
  
  
  Check Workflow Runtime Environment:
  
  Ensure that the workflow runtime environment is working correctly.
  Check for any system issues or dumps related to workflow processing.
  
  
  
  Recreate or Restart Workflow:
  
  If the work item is corrupted or missing error info, consider restarting or recreating the workflow instance.
  
  
  
  Check Authorization:
  
  Ensure you have the necessary authorizations to perform error diagnosis on the work item.
  
  
  
  SAP Notes and Support:
  
  Check SAP Notes for any known issues related to WI550.
  Sometimes, specific kernel or workflow component patches may be required.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Work Item Selection
  SWI2_DIAG - Workflow Error Diagnosis
  SWI2_FREQ - Frequent Workflow Errors
  SWI5 - Work Item List
  
  
  
  SAP Help:
  
  SAP Workflow documentation on error handling and diagnosis.
  SAP Community forums for similar issues.
  
  
  
  Common SAP Notes:
  
  Search for notes related to workflow error diagnosis and WI550 message.
  
  
  
  
  Summary:
  The error message WI550 indicates that the selected work item cannot be diagnosed for errors because it either does not have error information or is not in an error state. To resolve, verify the work item status, select the correct work item, check workflow logs, and ensure the workflow runtime environment is functioning properly.
  
  If you provide the context of the workflow or transaction you are working with, I can help you with more specific steps.