How To Fix WI500 - Work item cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 500

• Message text: Work item cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WI500 - Work item cannot be displayed ?

  Certainly! Here's a detailed explanation regarding the SAP error message WI500 - Work item cannot be displayed:
  
  Error Message: WI500 - Work item cannot be displayed
  
  Cause:
  The error WI500 typically occurs when a user tries to display a workflow work item in SAP, but the system cannot find or access the work item. Common causes include:
  
  
  Work item has been deleted or does not exist:
  
  The work item ID you are trying to display is no longer valid because it has been deleted or never existed.
  
  
  Authorization issues:
  
  The user does not have sufficient authorization to display the work item.
  
  
  Work item is already processed or withdrawn:
  
  The work item might have been completed, withdrawn, or otherwise processed and is no longer available for display.
  
  
  Inconsistent or corrupted workflow data:
  
  Sometimes workflow tables may have inconsistencies or the work item data is corrupted.
  
  
  Technical issues or system inconsistencies:
  
  For example, transport issues, incomplete workflow configuration, or system inconsistencies.
  
  
  
  Solution:
  
  
  Verify the Work Item ID:  
  
  Double-check the work item ID you are trying to display.
  Use transaction SWI1 (Work Item Selection) or SWI5 (Work Item Display) to search for the work item.
  Confirm that the work item exists and is active.
  
  
  
  Check Work Item Status:  
  
  Use transaction SWI1 or SWI6 to check the status of the work item.
  If the work item is completed or withdrawn, it cannot be displayed.
  
  
  
  Check User Authorizations:  
  
  Ensure the user has the necessary authorizations to display the work item.
  Relevant authorization objects include S_WF_WI (Workflow: Work Item) and S_WF_WI2 (Workflow: Work Item - Display).
  
  
  
  Check Workflow Logs and Tables:  
  
  Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow errors and inconsistencies.
  Check workflow tables such as SWWWIHEAD (Work Item Header) to see if the work item exists.
  
  
  
  Recreate or Restart Workflow:  
  
  If the work item is corrupted or missing, you may need to restart the workflow or recreate the work item.
  Sometimes, reprocessing the workflow or restarting the workflow runtime can help.
  
  
  
  Check for System or Transport Issues:  
  
  If the problem started after a system upgrade or transport, verify that all workflow objects are correctly imported and active.
  
  
  
  SAP Notes and Support:  
  
  Search for relevant SAP Notes for your SAP version.
  For example, SAP Note 108993 or others related to workflow errors might provide fixes or patches.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SWI1 - Work Item Selection
  SWI5 - Work Item Display
  SWI2_FREQ - Workflow Error Analysis
  SWI2_DIAG - Workflow Diagnosis
  SWU3 - Workflow Customizing (Check Workflow Configuration)
  
  
  
  Tables:
  
  SWWWIHEAD - Work Item Header
  SWWWIRED - Work Item Container Data
  SWWUSERWI - User Work Items
  
  
  
  Authorization Objects:
  
  S_WF_WI - Workflow: Work Item
  S_WF_WI2 - Workflow: Work Item - Display
  
  
  
  Common SAP Notes:
  
  Check SAP Service Marketplace for notes related to workflow errors and WI500.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Work item missing, deleted, processed, authorization issues, or data inconsistency.
  
  
  Solution
  Verify work item existence and status, check authorizations, analyze workflow logs, restart or recreate workflow if needed.
  
  
  Related Info
  Use SWI1, SWI5, SWI2_FREQ, SWI2_DIAG; check tables SWWWIHEAD; check authorizations S_WF_WI.
  
  
  
  
  If you provide the exact scenario or transaction where this error occurs, I can help you with more specific troubleshooting steps.