How To Fix WI408 - First confirm entries with RETURN

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 408

• Message text: First confirm entries with RETURN

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WI408 - First confirm entries with RETURN ?

  SAP Error Message:
  
  WI408 - First confirm entries with RETURN
  
  Cause:
  This error typically occurs in the SAP Workflow system when a user tries to perform an action or confirm a step in a workflow without first processing or confirming the "RETURN" step or message. In other words, the system expects the user to handle or acknowledge a RETURN message or step before proceeding further.
  In many cases, this happens when a workflow step requires a confirmation or return action to be completed before the next step can be executed. The system enforces this to ensure data consistency and proper workflow sequence.
  
  Explanation:
  
  RETURN in SAP workflows often refers to a return step or a return message that must be confirmed or processed.
  The error means that the workflow is waiting for the user to confirm or handle the RETURN step before allowing further processing.
  This is a safeguard to prevent skipping necessary confirmations or validations.
  
  
  Solution:
  
  
  Check the Workflow Step:
  
  Identify the workflow step where the error occurs.
  Look for any RETURN messages or return steps that need confirmation.
  
  
  
  Confirm the RETURN Step:
  
  Go to the workflow inbox or the relevant transaction.
  Find the RETURN message or step.
  Confirm or process it as required.
  
  
  
  Use Transaction Codes:
  
  Use SBWP (SAP Business Workplace) to check your workflow inbox.
  Confirm or complete any pending RETURN tasks.
  
  
  
  Review Workflow Design (if you are a developer or workflow administrator):
  
  Check the workflow definition in SWDD.
  Ensure that the RETURN step is properly configured and that the user is prompted to confirm it.
  Verify that the workflow logic enforces the correct sequence of steps.
  
  
  
  Check for Custom Code or Enhancements:
  
  Sometimes custom code or user exits might enforce additional checks.
  Review any custom logic related to the workflow step.
  
  
  
  
  Additional Information:
  
  This message is part of the SAP Workflow system's standard error messages.
  It ensures that users do not bypass important confirmation steps.
  If the problem persists even after confirming the RETURN step, check for system inconsistencies or workflow errors.
  You can also check SAP Notes or OSS messages for any known issues related to this error.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  User tries to proceed without confirming the required RETURN step/message in a workflow.
  
  
  Solution
  Confirm the RETURN step/message in the workflow inbox before proceeding.
  
  
  Tools
  Use transaction SBWP to access workflow inbox; use SWDD to check workflow design.
  
  
  
  
  If you need help with a specific workflow or transaction, please provide more details about the context where the error occurs.