How To Fix WI127 - The selected step cannot be displayed in the current client

SAP Error Message - Details

• Message type: E = Error

• Message class: WI - BPT Workflow: Messages from Info System

• Message number: 127

• Message text: The selected step cannot be displayed in the current client

What causes this issue?

The step selected is client-dependent and is different to the current
client.

System Response

The step or the workflow for the step cannot be displayed and the
current action has been cancelled by the system.

How to fix this error?

Log on in client &VA1& and execute the corresponding function there.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WI127 - The selected step cannot be displayed in the current client ?

  SAP Error Message:
  
  WI127 - The selected step cannot be displayed in the current client
  
  Cause:
  This error occurs when you try to display or process a workflow step that is not available or not valid in the current SAP client. In SAP, workflow steps can be client-specific or cross-client. If a workflow step is defined or assigned in a different client than the one you are currently logged into, the system will not allow you to display or process it, resulting in this error.
  Common scenarios include:  
  
  The workflow or workflow step was created or customized in a different client.  
  The workflow step references objects or tasks that are client-specific and do not exist in the current client.  
  Transport inconsistencies where workflow objects were not properly transported to the current client.
  
  
  Solution:
  
  
  Check the Client Context:
  
  Verify that you are logged into the correct client where the workflow and its steps are defined and active.
  
  
  Transport Workflow Objects:
  
  If the workflow step was created in a different client (e.g., development client) and you are trying to access it in another client (e.g., production), ensure that all relevant workflow objects (tasks, container elements, steps) have been properly transported.
  
  
  Review Workflow Step Definition:
  
  Use transaction SWDD (Workflow Builder) or SWI1 (Work Item Selection) to check the workflow step and confirm it exists and is valid in the current client.
  
  
  Check Workflow Customizing:
  
  Sometimes, workflow steps depend on customizing settings that are client-specific. Verify that all necessary customizing is maintained in the current client.
  
  
  Consult Workflow Logs:
  
  Use transaction SWI1 or SWI2_FREQ to analyze workflow logs and identify if the step is being called incorrectly or if there are missing objects.
  
  
  Recreate or Adjust Workflow Step:
  
  If the step is missing or corrupted in the current client, consider recreating or adjusting the workflow step in the current client.
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  SWDD - Workflow Builder  
  SWI1 - Work Item Selection  
  SWI2_FREQ - Workflow Log  
  SWU3 - Workflow Customizing (for activating workflow)
  
  
  
  Notes and Documentation:  
  
  Check SAP Notes related to workflow transport and client-specific issues.  
  Review SAP Help Portal documentation on workflow client dependency.
  
  
  
  General Advice:  
  
  Always ensure workflow objects are transported consistently across clients.  
  Avoid mixing client-specific and cross-client workflow objects unless necessary.  
  Maintain proper workflow customizing in all relevant clients.
  
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing details of the workflow, client numbers, and steps attempted.