How To Fix WH000 - EAN (&) not found. Item cannot be identified

SAP Error Message - Details

• Message type: E = Error

• Message class: WH - Messages for store physical inventory (DRS)

• Message number: 000

• Message text: EAN (&) not found. Item cannot be identified

What causes this issue?

Determining the material number for the EAN &V1& failed since no
entry exists for this EAN.

System Response

The item is not updated.

How to fix this error?

Maintain the material master data for this material. You can then start
inbound processing of the incorrect items for this intermediate
document again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WH000 - EAN (&) not found. Item cannot be identified ?

  The SAP error message "WH000 EAN (&) not found. Item cannot be identified" typically occurs in the context of warehouse management or inventory management processes. This error indicates that the system is unable to find the specified EAN (European Article Number) for the item you are trying to process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing EAN in Master Data: The EAN for the item may not be maintained in the material master data. This can happen if the item was created without an EAN or if the EAN was deleted or not updated.
  Incorrect EAN Format: The EAN provided may not conform to the expected format or may contain invalid characters.
  Item Not Extended to Warehouse: The material may not be extended to the relevant warehouse or storage location, leading to identification issues.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in the EAN data.
  User Input Error: The EAN entered may be incorrect due to typographical errors.
  
  Solutions:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and verify if the EAN is maintained correctly under the relevant views (e.g., Basic Data, Sales, etc.).
  If the EAN is missing, you can add it using transaction code MM02 (Change Material).
  
  
  
  Verify EAN Format:
  
  Ensure that the EAN follows the correct format (usually 13 digits for EAN-13). Check for any leading zeros or spaces.
  
  
  
  Extend Material to Warehouse:
  
  If the material is not extended to the warehouse, you can do this using transaction code MM01 (Create Material) or MM02 (Change Material) and ensure that the relevant warehouse view is maintained.
  
  
  
  Check for Data Synchronization:
  
  If you suspect data synchronization issues, check with your IT or SAP Basis team to ensure that all relevant data is synchronized across systems.
  
  
  
  User Input Verification:
  
  Double-check the EAN entered for any typographical errors. Ensure that the correct EAN is being used for the item.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  EAN: The European Article Number is a standard for barcodes that is used to identify products uniquely.
  Material Master: The material master in SAP contains all the information related to a material, including its EAN, which is crucial for inventory management and sales processes.
  Warehouse Management: Understanding the warehouse management module in SAP can help in troubleshooting issues related to inventory and material handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.