How To Fix WGDS_SUBSCRIPTION045 - Customer table is empty.Please click on the help button to maintain GLN.

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_SUBSCRIPTION - Global data synchronisation

• Message number: 045

• Message text: Customer table is empty.Please click on the help button to maintain GLN.

What causes this issue?

Customer table is empty. You need to maintain GLN for customer. To
maintain this table please click on the link:
<DS:TRAN.VD02>Customer table maintenance</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_SUBSCRIPTION045 - Customer table is empty.Please click on the help button to maintain GLN. ?

  The SAP error message WGDS_SUBSCRIPTION045 indicates that the customer table is empty, which is preventing the system from processing a subscription or transaction that requires customer data. This error typically arises in the context of Global Location Numbers (GLNs) and is often related to the management of master data in SAP.
  Cause:
  
  
  Missing Customer Data: The customer table (likely related to the specific business partner or customer master data) does not contain any entries. This could be due to:
  
  The customer not being created in the system.
  Data not being uploaded or migrated correctly.
  Deletion of customer records.
  
  
  
  Configuration Issues: There may be issues with the configuration of the system that prevents the customer data from being accessed or displayed.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  
  Solution:
  
  
  Maintain Customer Data:
  
  Navigate to the relevant transaction in SAP (such as BP for Business Partner or XD01 for customer creation).
  Create or maintain the customer data as required. Ensure that all necessary fields are filled out, including the GLN if applicable.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to customer master data and ensure that they are set up correctly.
  Ensure that the relevant data is activated and that there are no restrictions preventing access to the customer table.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to view and maintain customer data. This may involve checking roles and permissions in the user profile.
  
  
  
  Data Migration:
  
  If the customer data was supposed to be migrated from another system, check the migration logs for errors and ensure that the data was transferred correctly.
  
  
  
  Consult Documentation:
  
  Click on the help button as suggested in the error message for more specific guidance related to the GLN and customer maintenance.
  
  
  
  Related Information:
  
  GLN (Global Location Number): This is a unique identifier for locations and is often used in supply chain management. Ensure that the GLN is correctly assigned to the customer if required.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes for customer maintenance, such as:
  
  BP (Business Partner)
  XD01 (Create Customer)
  XD02 (Change Customer)
  XD03 (Display Customer)
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.