How To Fix WGDS_STORAGE_BUS023 - Error during process. Impossible to add messages

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_STORAGE_BUS - Global data synchronisation

• Message number: 023

• Message text: Error during process. Impossible to add messages

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_STORAGE_BUS023 - Error during process. Impossible to add messages ?

  The SAP error message:
  WGDS_STORAGE_BUS023: Error during process. Impossible to add messages
  typically occurs in the context of SAP Global Trade Services (GTS), specifically related to the storage or processing of business documents or messages within the system.
  
  Cause
  
  Message Handling Issue: The error indicates that during a process (such as document processing, message handling, or data storage), the system attempted to add messages (e.g., error, warning, or info messages) to a message container or log but failed.
  Buffer or Memory Overflow: The message container or buffer that holds messages might be full or locked, preventing new messages from being added.
  Inconsistent or Corrupt Data: There might be inconsistencies or corrupt data in the business document or message processing logic.
  Authorization or Locking Issues: The user or process might lack the necessary authorizations, or the relevant data objects might be locked by another process.
  Custom Code or Enhancements: If there are custom enhancements or user exits involved in the process, they might be causing the failure to add messages.
  
  
  Solution
  
  
  Check Message Container Limits:
  
  Review the message container or internal tables used to store messages during processing.
  If the container is full, investigate why so many messages are generated and try to reduce them or increase buffer size if possible.
  
  
  
  Analyze the Process Flow:
  
  Use transaction codes like /n/SAPSLL/MON or /n/SAPSLL/MSG (depending on your GTS version) to monitor message processing.
  Check the logs and trace files for more detailed error information.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for locked entries related to the business document or message processing.
  Release any stale locks if safe to do so.
  
  
  
  Review Authorizations:
  
  Ensure the user or background job running the process has the necessary authorizations.
  
  
  
  Debug or Trace:
  
  If you have development access, debug the process where the error occurs to identify why the message addition fails.
  Look for custom code or user exits that might interfere.
  
  
  
  SAP Notes and Support:
  
  Search the SAP Support Portal for notes related to WGDS_STORAGE_BUS023.
  Apply any relevant SAP Notes or patches.
  
  
  
  Restart the Process:
  
  Sometimes, simply restarting the process or reprocessing the document after resolving locks or data issues can clear the error.
  
  
  
  
  Related Information
  
  Module: SAP Global Trade Services (GTS)
  Transaction Codes: Related to message processing and monitoring in GTS.
  SAP Notes: Check SAP OSS Notes for WGDS_STORAGE_BUS023 or related message handling errors.
  Logs: Application logs (SLG1) and system logs (SM21) may provide additional clues.
  Message Handling in GTS: GTS uses message containers extensively to handle errors and warnings during trade document processing.
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs, screenshots, and steps to reproduce the error.