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How To Fix WGDS_STORAGE_BUS001 - Export failed because it's possible to access the GDS storage directory


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WGDS_STORAGE_BUS - Global data synchronisation

  • Message number: 001

  • Message text: Export failed because it's possible to access the GDS storage directory

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WGDS_STORAGE_BUS001 - Export failed because it's possible to access the GDS storage directory ?

    The SAP error message:

    WGDS_STORAGE_BUS001: Export failed because it's possible to access the GDS storage directory


    Cause

    This error typically occurs during the export process in SAP Global Data Synchronization (GDS) when the system detects that the GDS storage directory is accessible or locked in a way that prevents the export operation from proceeding safely. The message indicates that the export process cannot continue because the GDS storage directory is either:

    • Currently in use by another process,
    • Locked due to file system permissions,
    • Or there is a conflict in accessing the directory (e.g., network share issues, insufficient permissions).

    In other words, the export process expects exclusive or controlled access to the GDS storage directory, but it finds that the directory is accessible in a way that could cause data inconsistency or corruption.


    Solution

    To resolve this error, you should:

    1. Check Directory Access and Locks:

      • Verify if any other process or user is currently accessing or locking the GDS storage directory.
      • Use OS tools to check for open file handles or locks on the directory.
    2. Verify File System Permissions:

      • Ensure that the SAP application server user has the correct read/write permissions on the GDS storage directory.
      • Check for any recent changes in directory permissions or network share settings.
    3. Check Network Shares and Connectivity:

      • If the GDS storage directory is on a network share, verify network connectivity and share permissions.
      • Ensure that the share is mounted correctly and accessible without restrictions.
    4. Restart Related Services or Processes:

      • Sometimes, restarting the SAP GDS services or the application server can release locks or stale sessions.
    5. Clean Up Temporary Files:

      • Remove any temporary or lock files in the GDS storage directory that might prevent access.
    6. Consult SAP Notes and Documentation:

      • Check for any SAP Notes related to WGDS_STORAGE_BUS001 for patches or known issues.

    Related Information

    • SAP Global Data Synchronization (GDS): GDS is used for synchronizing master data between trading partners. The storage directory is critical for exporting and importing data packages.

    • File System and Network Considerations: Since the GDS storage directory might reside on a shared file system, network issues or permission changes can cause access problems.

    • SAP Notes: Search the SAP Support Portal for notes related to WGDS_STORAGE_BUS001 or GDS export errors.

    • Transaction / Program: The error might occur during execution of specific GDS export transactions or background jobs.


    If the problem persists after checking the above, consider enabling detailed logging for the GDS export process and contacting SAP Support with logs and system details.

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