How To Fix WGDS_PROCESS164 - VE-Processor not started due to incorrect results for mapping process

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_PROCESS - Global data synchronisation

• Message number: 164

• Message text: VE-Processor not started due to incorrect results for mapping process

What causes this issue?

The Rule Engine cannot be started because the mapping process did not
return a correct result.
The mapping process should return an assigned structure of type
WGDS_CATALOGUE_STY.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define a correct event for the mapping process in transaction
<ZH>wgds_process_cust</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_PROCESS164 - VE-Processor not started due to incorrect results for mapping process ?

  The SAP error message:
  WGDS_PROCESS164 VE - Processor not started due to incorrect results for mapping process
  typically occurs in the context of SAP Global Trade Services (GTS) or SAP Event Management (EM) when a Value-Added Service (VE) processor or a mapping process fails to start because the mapping results are incorrect or inconsistent.
  
  Cause
  
  Incorrect or inconsistent mapping results: The mapping process that transforms or maps data from one format to another (e.g., from an event to a process or from one data structure to another) produces results that do not meet the expected criteria or format.
  Configuration issues: The mapping rules or the mapping program might be incorrectly configured or contain errors.
  Data issues: The input data for the mapping process might be incomplete, incorrect, or not matching the expected structure.
  Custom code errors: If custom mapping logic or user exits are implemented, they might be causing the mapping to fail or return invalid results.
  Missing or incorrect master data: Required master data for the mapping process might be missing or incorrect.
  
  
  Solution
  
  
  Check the mapping configuration:
  
  Review the mapping rules or mapping program used in the VE processor.
  Ensure that the mapping logic is correct and consistent with the expected input and output formats.
  
  
  
  Analyze the input data:
  
  Verify the data being passed to the mapping process.
  Check for missing or incorrect fields that might cause the mapping to fail.
  
  
  
  Debug the mapping process:
  
  Use debugging tools or logs to trace the mapping execution.
  Identify where the mapping results become incorrect or inconsistent.
  
  
  
  Check for custom code issues:
  
  If custom user exits or BAdIs are used in the mapping, review and test them thoroughly.
  Correct any errors or inconsistencies in the custom code.
  
  
  
  Verify master data:
  
  Ensure all required master data is maintained and correct.
  For example, check partner data, product data, or process definitions related to the mapping.
  
  
  
  Consult SAP Notes and documentation:
  
  Search for SAP Notes related to WGDS_PROCESS164 or the specific VE processor you are using.
  SAP Notes might provide patches, corrections, or additional troubleshooting steps.
  
  
  
  Restart the VE processor:
  
  After correcting the issues, restart the VE processor to see if the problem is resolved.
  
  
  
  
  Related Information
  
  SAP Global Trade Services (GTS): The error often appears in GTS when processing events or executing value-added services.
  SAP Event Management (EM): Mapping processes are common in event processing scenarios.
  Transaction codes: Check the relevant transaction codes for mapping configuration, such as /SAPTRX/VEMAP or similar.
  SAP Notes: Search the SAP Support Portal for notes related to WGDS_PROCESS164 or VE processor errors.
  Logs and traces: Use transaction SLG1 (Application Log) or ST22 (Dump Analysis) to get more details on the error.
  SAP Community: Check SAP forums and community posts for similar issues and solutions.
  
  
  If you provide more context (e.g., which module you are working in, the exact scenario, or the mapping involved), I can help with more specific guidance.