How To Fix WGDS_CONFIRMATION124 - User &1 is not authorized to accept inbound messages

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 124

• Message text: User &1 is not authorized to accept inbound messages

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CONFIRMATION124 - User &1 is not authorized to accept inbound messages ?

  The SAP error message:
  WGDS_CONFIRMATION124 User &1 is not authorized to accept inbound messages
  typically occurs in the context of SAP Workflow or SAP Business Workflow when a user tries to accept or confirm an inbound workflow message but lacks the necessary authorization.
  
  Cause
  
  The user (&1 represents the user ID) does not have the required authorization to accept or process inbound workflow messages.
  This usually means the user is missing specific workflow-related authorizations or roles that allow them to confirm or accept workflow tasks or messages.
  It can also happen if the user is not assigned as a valid agent for the workflow task or if the workflow container or task is restricted.
  
  
  Solution
  
  
  Check User Authorizations:
  
  
  Verify that the user has the necessary workflow authorizations.
  
  
  The key authorization objects related to workflow are:
  
  S_WF_BPT (Business Process Type)
  S_WF_WI (Workflow Item)
  S_WF_WI2 (Workflow Item - Agent)
  S_WF_WI1 (Workflow Item - General)
  
  
  
  Ensure the user has the appropriate values for these authorization objects, especially for the relevant workflow tasks or business process types.
  
  
  
  
  Assign Workflow Roles:
  
  Assign the user to the appropriate SAP roles that include workflow authorizations.
  Common roles include:
  
  SAP_BC_WF_BAS (Basic Workflow)
  SAP_BC_WF_ADMIN (Workflow Administrator)
  Or custom roles with workflow authorizations tailored to your scenario.
  
  
  
  
  
  Check Agent Assignment:
  
  Confirm that the user is correctly assigned as an agent for the workflow task.
  Use transaction SWIA (Work Item Administration) or SWI1 (Selection of Work Items) to check if the user is listed as an agent for the inbound message or task.
  
  
  
  Check Workflow Configuration:
  
  Verify that the workflow is configured correctly and that the inbound message is assigned to the correct user or user group.
  Check the workflow container and task definitions.
  
  
  
  Testing:
  
  After adjusting authorizations or assignments, test the acceptance of the inbound message again.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  SWIA - Work Item Administration
  SWI1 - Selection of Work Items
  PFCG - Role Maintenance (to assign roles/authorizations)
  SU53 - Authorization Check (to analyze authorization failures)
  SU01 - User Maintenance (to check user assignments)
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow authorization issues if the problem persists.
  For example, SAP Note 108011 or others related to workflow authorization.
  
  
  
  Documentation:
  
  SAP Help Portal on Workflow Authorization
  SAP Workflow Administration Guide
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WGDS_CONFIRMATION124 User &1 is not authorized to accept inbound messages
  
  
  Cause
  Missing workflow-related authorizations or incorrect agent assignment
  
  
  Solution
  Assign proper workflow authorizations and roles; verify user is assigned as workflow agent
  
  
  Key Objects
  S_WF_BPT, S_WF_WI, S_WF_WI2, S_WF_WI1
  
  
  Transactions
  SWIA, SWI1, PFCG, SU53, SU01
  
  
  
  
  If you provide the exact scenario or transaction where this error occurs, I can help you with more specific steps.