How To Fix WGDS_CONFIRMATION062 - Confirmation message &1 with status "Rejected" was sent successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 062

• Message text: Confirmation message &1 with status "Rejected" was sent successfully

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can view the created PI message in the PI monitor as follows:
First, copy the PI message number &V1&
<DS:REPN.RSXMB_DISPLAY_MSG_VERS_NEW>Display the XML message</>
Paste the PI message number &V1& into the field <LS>Message GUID</>
Execute the selection

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CONFIRMATION062 - Confirmation message &1 with status "Rejected" was sent successfully ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WGDS_CONFIRMATION062 Confirmation message &1 with status "Rejected" was sent successfully
  
  Meaning / Cause:
  
  This message indicates that a confirmation message (such as a delivery confirmation, goods receipt confirmation, or any other workflow-related confirmation) was successfully sent from SAP, but the status of the confirmation is "Rejected".
  The placeholder &1 represents the specific confirmation message type or ID.
  The "Rejected" status means that the receiving system or the workflow step has rejected the confirmation. This is not an error in sending the message itself, but rather a business or process-level rejection.
  Common causes include:
  
  The confirmation data does not meet the validation criteria in the receiving system.
  The confirmation is inconsistent with the expected process flow.
  Authorization or master data issues causing rejection.
  The receiving system or workflow step explicitly rejected the confirmation due to business rules.
  
  
  
  
  Where it Occurs:
  
  Typically seen in SAP Workflow, Goods Movement Confirmations, Delivery Confirmations, or Vendor Confirmations.
  Often related to SAP Logistics Execution (LE) or SAP Supply Chain Management (SCM) scenarios.
  Can appear in transaction logs, workflow logs, or message monitoring tools.
  
  
  Solution / How to Resolve:
  
  
  Check the Confirmation Details:
  
  Identify the confirmation message type (&1) and the specific confirmation document.
  Review the data sent in the confirmation for correctness and completeness.
  
  
  
  Analyze the Rejection Reason:
  
  Look for additional error or rejection messages in the workflow log or application log.
  Check the receiving system or interface logs to understand why the confirmation was rejected.
  
  
  
  Validate Master Data and Authorizations:
  
  Ensure that all relevant master data (material, vendor, customer, etc.) is correct and consistent.
  Verify that the user or system sending the confirmation has the necessary authorizations.
  
  
  
  Correct the Data or Process:
  
  If the rejection is due to data inconsistencies, correct the data and resend the confirmation.
  If the rejection is due to process flow issues, adjust the workflow or process accordingly.
  
  
  
  Resend the Confirmation:
  
  After corrections, resend the confirmation message.
  Use transaction codes like WE02 (IDoc monitoring), SM58 (Transactional RFC), or workflow transaction codes (SWI1, SWI2_FREQ) to monitor and resend messages.
  
  
  
  Consult SAP Notes / Support:
  
  If the rejection reason is unclear, check SAP Notes for the specific confirmation message type.
  Contact SAP Support with detailed logs if needed.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SWI1 - Work Item Selection (to check workflow logs)
  SWI2_FREQ - Workflow Log
  WE02 - IDoc Display (if confirmation is via IDoc)
  SM58 - Transactional RFC Monitor
  VL02N - Change Outbound Delivery (for delivery confirmations)
  
  
  
  SAP Modules Involved:
  
  Logistics Execution (LE)
  Materials Management (MM)
  Supply Chain Management (SCM)
  Workflow (WF)
  
  
  
  Common SAP Notes:
  
  Search SAP Support Portal with keywords like "WGDS_CONFIRMATION062" or "confirmation rejected" for specific notes.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Description
  
  
  
  
  Cause
  Confirmation message sent successfully but rejected by receiving system or workflow step.
  
  
  Effect
  Confirmation not accepted; business process may be halted or require correction.
  
  
  Solution
  Analyze rejection reason, correct data/process, verify master data and authorizations, resend.
  
  
  Tools
  Workflow logs (SWI1, SWI2_FREQ), IDoc monitoring (WE02), RFC monitor (SM58)
  
  
  
  
  If you provide the exact confirmation message type or scenario, I can help you with more specific troubleshooting steps.