How To Fix WGDS_CONFIRMATION052 - Failed to send confirmation message to data pool &1 from retailer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CONFIRMATION - Confirmation messages

• Message number: 052

• Message text: Failed to send confirmation message to data pool &1 from retailer &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CONFIRMATION052 - Failed to send confirmation message to data pool &1 from retailer &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WGDS_CONFIRMATION052
  
  Text: Failed to send confirmation message to data pool &1 from retailer &2
  
  Cause:
  This error occurs when the SAP system (typically in the SAP Retail or SAP IS-Retail environment) attempts to send a confirmation message (such as a goods receipt confirmation or order confirmation) to a data pool, but the transmission fails. The placeholders &1 and &2 represent the data pool name and the retailer name, respectively.
  Common causes include:
  
  Communication issues: Network problems or incorrect configuration preventing the message from reaching the data pool.
  Incorrect or missing partner profiles: The partner profile for the data pool or retailer may not be correctly set up in the system.
  IDoc processing errors: The IDoc (Intermediate Document) used to send the confirmation message may be in error status or not processed correctly.
  Authorization or system errors: The user or system sending the message may lack necessary authorizations or there may be system errors.
  Data pool system downtime: The external data pool system might be temporarily unavailable or rejecting messages.
  
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check IDoc status:
  
  Use transaction WE02 or WE05 to find the IDoc related to the confirmation message.
  Check the status of the IDoc. If it is in error status (e.g., status 51), analyze the error details.
  Reprocess or re-send the IDoc after fixing the underlying issue.
  
  
  
  Verify partner profiles:
  
  Use transaction WE20 to check the partner profiles for the data pool and retailer.
  Ensure that the outbound parameters, message types, and port definitions are correctly maintained.
  
  
  
  Check communication settings:
  
  Verify the RFC destinations or ALE distribution model settings.
  Ensure that the communication channel to the data pool is active and correctly configured.
  
  
  
  Network and system availability:
  
  Confirm that the data pool system is reachable and operational.
  Check for any network issues or firewall blocks.
  
  
  
  Authorization checks:
  
  Ensure the user or system sending the confirmation has the necessary authorizations.
  
  
  
  Review application logs:
  
  Use transaction SLG1 to check application logs for more detailed error messages related to the confirmation sending process.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for notes related to WGDS_CONFIRMATION052 for any known bugs or patches.
  
  
  
  
  Related Information:
  
  IDoc message types: The confirmation message is often sent as an IDoc (e.g., ORDERS05, DELVRY03).
  Data pools: In SAP Retail, data pools are third-party systems or intermediaries that consolidate and distribute data between retailers and suppliers.
  Transactions:
  
  WE02 / WE05: Display IDocs
  WE20: Partner profiles
  SM59: RFC destinations
  SLG1: Application log
  
  
  ALE/EDI: The error is related to ALE (Application Link Enabling) or EDI (Electronic Data Interchange) communication.
  
  
  If the problem persists after these checks, consider involving your SAP Basis team or SAP Support for deeper analysis.
  
  Let me know if you need help with specific transaction steps or further troubleshooting!