How To Fix WGDS_CC_2012064 - &1 item(s) could not be processed because they were locked

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 064

• Message text: &1 item(s) could not be processed because they were locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012064 - &1 item(s) could not be processed because they were locked ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WGDS_CC_2012064 &1 item(s) could not be processed because they were locked
  
  Cause:
  This error occurs when one or more items (such as delivery documents, goods movements, or related objects) are currently locked by another user or process in the SAP system. Locks are used to prevent simultaneous changes to the same data, ensuring data consistency and integrity.
  Typical scenarios causing this error include:  
  
  Another user is editing or processing the same document or item.  
  A background job or batch process is currently working on the item.  
  A previous process did not release the lock properly due to an error or system crash.  
  The item is locked by a workflow or a long-running transaction.
  
  
  Solution:
  
  
  Identify the Lock Owner:
  
  Use transaction SM12 (Lock Entries) to check which user or process holds the lock on the affected item(s).  
  
  Enter the relevant object or key fields related to the item.  
  Review the lock entries and note the user or transaction holding the lock.
  
  
  
  Communicate with the Lock Owner:
  
  If the lock is held by another user, coordinate with them to finish their work and release the lock.
  
  
  Wait or Cancel Background Jobs:
  
  If a background job or batch process holds the lock, wait for it to complete or check with your Basis/administration team to cancel or restart the job if it is stuck.
  
  
  Manually Remove Locks (with Caution):
  
  If the lock is orphaned (no active user/process), and you have authorization, you can delete the lock entry in SM12.  
  
  Select the lock entry and choose Delete.  
  Be very careful with this step as deleting locks improperly can cause data inconsistencies.
  
  
  
  Check for Long-Running Transactions:
  
  Sometimes, a transaction might be open but inactive. Ask users to save and exit or use SM04 to check active user sessions.
  
  
  Review Custom Code or Enhancements:
  
  If this error occurs frequently, review any custom developments or enhancements that might be locking items unnecessarily or not releasing locks properly.
  
  
  
  Related Information:
  
  Transaction SM12: Display and manage lock entries.  
  Transaction SM04: Monitor user sessions and processes.  
  Lock Objects: SAP uses lock objects to lock database entries during processing. Understanding which lock object is involved can help diagnose the issue.  
  SAP Notes: Check SAP Service Marketplace for notes related to WGDS_CC_2012064 or locking issues in your specific module (e.g., SD, MM, WM).  
  Module Context: This error often appears in modules dealing with deliveries, warehouse management, or goods movements.
  
  
  Summary:
  The error WGDS_CC_2012064 &1 item(s) could not be processed because they were locked indicates that the system cannot process certain items because they are currently locked by another user or process. The resolution involves identifying and releasing the lock, either by waiting for the lock to be released, coordinating with the lock owner, or manually deleting the lock if safe.
  
  If you provide the specific transaction or module context where this error occurs, I can offer more tailored advice.