How To Fix WGDS_CC_2012055 - Item (catalog &1, suppl. &2, material &3, GTIN &4) could not be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 055

• Message text: Item (catalog &1, suppl. &2, material &3, GTIN &4) could not be processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012055 - Item (catalog &1, suppl. &2, material &3, GTIN &4) could not be processed ?

  The SAP error message:
  WGDS_CC_2012055
  
  "Item (catalog &1, suppl. &2, material &3, GTIN &4) could not be processed"
  
  Cause
  This error typically occurs in the SAP Global Data Synchronization (GDS) or Catalog Content (CC) context, especially when processing item data related to catalogs, suppliers, materials, and GTINs (Global Trade Item Numbers). The message indicates that a specific item identified by the catalog, supplier, material number, and GTIN could not be processed due to one or more of the following reasons:
  
  Data inconsistency or missing mandatory data: The item master data or related catalog data is incomplete or inconsistent.
  GTIN mismatch or duplication: The GTIN provided does not match the expected format or is duplicated in the system.
  Authorization or configuration issues: The user or process does not have the necessary permissions or the system is not properly configured to handle the item.
  Integration or interface errors: Problems in the interface between SAP and external systems (e.g., GDSN network, supplier systems) causing the item data to fail processing.
  Technical issues: Database locks, update failures, or runtime errors during processing.
  
  
  Solution
  To resolve the error, follow these steps:
  
  
  Check the detailed error log: Look into the application log (transaction SLG1) or the specific error stack to get more details about why the item could not be processed.
  
  
  Verify item master and catalog data:
  
  Ensure that all mandatory fields for the item (catalog, supplier, material, GTIN) are correctly maintained.
  Check for data consistency and completeness.
  Validate the GTIN format and uniqueness.
  
  
  
  Check GTIN validity:
  
  Confirm that the GTIN complies with GS1 standards.
  Ensure no duplicate GTINs exist for different materials or suppliers.
  
  
  
  Review authorizations and configurations:
  
  Verify that the user or background job has the necessary authorizations.
  Check the configuration settings related to catalog processing and GDS.
  
  
  
  Check interface and integration settings:
  
  If the item data is coming from an external system or GDSN, verify the interface logs and communication status.
  Reprocess or resend the item data if necessary.
  
  
  
  Technical troubleshooting:
  
  Look for any short dumps (ST22) or database locks (SM12).
  Restart the relevant batch jobs or processes.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to message WGDS_CC_2012055 for any known bugs or patches.
  If unresolved, raise a support ticket with SAP including detailed logs and screenshots.
  
  
  
  
  Related Information
  
  
  Transactions to check:
  
  SLG1 (Application Log)
  SM12 (Lock Entries)
  ST22 (Short Dumps)
  WE02 / WE05 (IDoc monitoring, if applicable)
  GDS related transactions (depending on your SAP version and add-ons)
  
  
  
  SAP Modules involved:
  
  SAP Global Data Synchronization (GDS)
  SAP Catalog Content Management
  SAP Materials Management (MM)
  SAP Supplier Relationship Management (SRM), if supplier data is involved
  
  
  
  Common SAP Notes:
  
  Check SAP Support Portal for notes related to WGDS_CC_2012055 or catalog item processing errors.
  
  
  
  
  If you provide the exact system context (SAP version, module, scenario), I can help you find more precise troubleshooting steps or SAP Notes.