How To Fix WGDS_CC_2012007 - Internal error in ôError Management" function; action aborted

SAP Error Message - Details

• Message type: E = Error

• Message class: WGDS_CC_2012 - Messages for customer connect enhancement of GDS in 2012

• Message number: 007

• Message text: Internal error in ôError Management" function; action aborted

What causes this issue?

An internal error occurred in the <LS>Error Management</> function while
trying to execute the requested action.

System Response

The requested action cannot be executed.

How to fix this error?

Save your work and restart the application.

Procedure for System Administrators

Open a CSS ticket on the respective Global Data Synchronization
application component. Error occured in class &V1&, method &V2&.
Context: '&V3&&V4&'.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WGDS_CC_2012007 - Internal error in ôError Management" function; action aborted ?

  The SAP error message:
  WGDS_CC_2012007 Internal error in "Error Management" function; action aborted
  typically occurs in the context of SAP Global Trade Services (GTS), specifically within the Compliance Management or Error Management components.
  
  Cause
  
  Internal inconsistency or corruption in the Error Management function module or related data.
  Possible incomplete or inconsistent data in the error handling tables.
  A programming or configuration issue in the Error Management process.
  Sometimes triggered by custom enhancements or user exits that interfere with standard error handling.
  Could be caused by missing or incorrect customizing in the Error Management setup.
  May also occur due to authorization issues or missing authorizations for the user executing the function.
  
  
  Solution
  
  
  Check the short dump (ST22):
  
  Look for any runtime errors or exceptions related to the error message. This can give more detailed information about the root cause.
  
  
  Review the error management customizing:  
  
  Transaction: /SAPSLL/ERR_MGMT or relevant IMG nodes for Error Management in GTS.  
  Verify that all required settings are correctly maintained.
  
  
  
  Check for inconsistent or incomplete error data:  
  
  Use relevant reports or database tables (e.g., /SAPSLL/ERR_LOG) to identify corrupt or incomplete error records.  
  Clean up or correct inconsistent data if found.
  
  
  
  Debug the function module or program:  
  
  If you have development access, debug the function module or program where the error occurs to identify the exact point of failure.
  
  
  
  Check for OSS Notes:  
  
  Search SAP Support Portal for OSS Notes related to message WGDS_CC_2012007 or Error Management issues in GTS.  
  Apply any relevant SAP Notes or patches.
  
  
  
  Verify authorizations:  
  
  Ensure the user has the necessary authorizations to execute the Error Management functions.
  
  
  
  Check for custom code:  
  
  Review any user exits, BADIs, or enhancements related to Error Management that might cause the error.
  
  
  
  
  Related Information
  
  
  SAP GTS Error Management:
  
  The Error Management component in SAP GTS is responsible for handling and processing errors that occur during compliance checks, document processing, or integration with other systems.
  
  
  Common tables involved:  
  
  /SAPSLL/ERR_LOG (Error log)  
  /SAPSLL/ERR_MGMT (Error management customizing)  
  Other related tables depending on the error context.
  
  
  
  Transactions and tools:  
  
  /SAPSLL/ERR_MGMT (Error Management customizing)  
  /SAPSLL/ERR_LOG (Error log display)  
  ST22 (Dump analysis)  
  SM21 (System log)  
  SE38/SE80 (Debugging)
  
  
  
  SAP Notes:  
  
  Check for notes related to GTS Error Management internal errors.  
  Example notes might include fixes for internal errors or data inconsistencies.
  
  
  
  
  If you provide the exact context (e.g., transaction, process step) where the error occurs, or any short dump details, I can help further narrow down the cause and solution.