How To Fix WG311 - Datea blocked by user &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 311

• Message text: Datea blocked by user &1.

What causes this issue?

The data is blocked by another user.

System Response

INCLUDE ISR_VERARBEITUNG

How to fix this error?

Try again later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WG311 - Datea blocked by user &1. ?

  SAP Error Message:
  
  WG311 - Datea blocked by user &1
  
  Meaning / Cause:
  This error occurs in SAP Workflow (transaction SWI1, SWIA, or related workflow transactions) when a workflow container element (data object) is locked by another user. The message indicates that the workflow container data (Datea) is currently locked and cannot be accessed or changed because another user (&1) holds the lock.
  In SAP Workflow, container elements are used to pass data between workflow steps. When a user or process locks a container element (for example, during editing or processing), other users or processes cannot modify it until the lock is released.
  
  Typical Scenarios:
  
  A workflow step is trying to access or update a container element that is locked by another user.
  A user is editing a workflow task or container data, and another workflow step or user tries to access the same data simultaneously.
  A previous workflow step or user did not release the lock properly (e.g., due to a session timeout or abnormal termination).
  
  
  Solution / How to Resolve:
  
  
  Identify the User Holding the Lock:
  
  The message shows the user ID (&1) who currently holds the lock.
  Contact that user to check if they are actively working on the workflow or if their session can be ended.
  
  
  
  Release the Lock:
  
  The user holding the lock should save and exit the transaction or workflow step to release the lock.
  If the user is not available or the lock is stuck, an administrator can:
  
  Use transaction SM12 (Lock Entries) to find and delete the lock entry related to the workflow container.
  Be cautious when deleting locks to avoid data inconsistencies.
  
  
  
  
  
  Check Workflow Logs:
  
  Use transaction SWI1 or SWI2_FREQ to check workflow logs and identify where the lock is being held.
  Analyze if the workflow step is stuck or waiting for user input.
  
  
  
  Review Workflow Design:
  
  If this error happens frequently, review the workflow design to avoid simultaneous access to the same container elements.
  Consider redesigning the workflow to minimize container locking conflicts.
  
  
  
  
  Additional Information:
  
  Transaction SM12: Used to monitor and delete lock entries.
  Workflow Container: Holds data objects passed between workflow steps.
  Lock Mechanism: SAP uses enqueue locks to prevent concurrent changes to the same data.
  User &1: The user ID displayed in the message is the one holding the lock.
  
  
  Summary:
  
  Cause: Workflow container data locked by another user.
  Solution: Identify and coordinate with the locking user to release the lock or delete the lock entry via SM12.
  Prevention: Review workflow design to avoid simultaneous container access conflicts.
  
  
  If you need further assistance, please provide the workflow ID, task, or container element details for more specific troubleshooting.