How To Fix WG302 - No info record found for the user entries

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 302

• Message text: No info record found for the user entries

What causes this issue?

No purchasing info records were found in the system for the selection
data entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the selection data or maintain the purchasing master data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WG302 - No info record found for the user entries ?

  Certainly! Here's a detailed explanation for the SAP error message WG302 - No info record found for the user entries:
  
  Error Message:
  WG302 - No info record found for the user entries
  
  Cause:
  This error occurs in SAP when the system is unable to find a valid Info Record for the material and vendor combination during a purchasing or goods movement process. The Info Record contains important data such as pricing, conditions, and delivery terms between a vendor and a material.
  Specifically, the error means:
  
  The system tried to find a purchasing info record for the material/vendor combination based on the user entries (such as purchasing organization, plant, vendor, material).
  No matching info record exists in the system for these entries.
  This can happen if the info record was never created or if the entries used in the transaction do not match any existing info record.
  
  
  When does it typically occur?
  
  During Purchase Order (PO) creation or processing.
  When creating a Goods Receipt or Goods Issue that references purchasing info records.
  In MRP or other procurement-related transactions where the system tries to determine vendor-specific data.
  When using certain SAP transactions or custom programs that require info record data.
  
  
  Solution:
  
  
  Check if an Info Record exists:
  
  Use transaction ME13 (Display Purchasing Info Record) or ME12 (Change Purchasing Info Record) to verify if an info record exists for the material/vendor combination.
  Enter the purchasing organization, vendor, and material to check.
  
  
  
  Create or maintain the Info Record:
  
  If no info record exists, create one using transaction ME11 (Create Purchasing Info Record).
  Ensure that the info record is maintained for the correct purchasing organization, vendor, and material.
  Maintain relevant data such as pricing, conditions, and delivery terms.
  
  
  
  Verify user entries:
  
  Check the entries you are using in the transaction (vendor, material, purchasing org, plant).
  Make sure they are correct and consistent with the info record data.
  
  
  
  Check Customizing settings:
  
  Sometimes, the system might be looking for info records in a specific purchasing organization or plant.
  Verify the organizational data in the transaction and in the info record.
  
  
  
  Check for substitution or user-exits:
  
  If custom logic or user-exits are used, ensure they are not causing incorrect data to be passed.
  
  
  
  
  Additional Information:
  
  Purchasing Info Record (PIR): It is master data that links a material and a vendor and contains data such as prices, conditions, and delivery times.
  Transaction Codes:
  
  ME11 - Create Purchasing Info Record
  ME12 - Change Purchasing Info Record
  ME13 - Display Purchasing Info Record
  
  
  Related Tables:
  
  EINA - Purchasing Info Record: General Data
  EINE - Purchasing Info Record: Purchasing Organization Data
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No purchasing info record found for the material/vendor combination with the given user entries.
  
  
  Solution
  Create or maintain the purchasing info record (ME11/ME12), verify entries, and ensure consistency.
  
  
  Related Tcodes
  ME11, ME12, ME13
  
  
  Related Tables
  EINA, EINE
  
  
  
  
  If you need further assistance, please provide the transaction you are using and the exact entries you are inputting, so I can help you troubleshoot more specifically.