How To Fix WG238 - No price reduction was determined

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 238

• Message text: No price reduction was determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WG238 - No price reduction was determined ?

  Certainly! Here's a detailed explanation for the SAP error message WG238 - No price reduction was determined:
  
  SAP Error Message: WG238 - No price reduction was determined
  
  Cause:
  The error message WG238 occurs in SAP Sales and Distribution (SD) pricing when the system is unable to find or determine a valid price reduction (discount or rebate) condition record for the sales document item during pricing determination.
  This typically happens because:
  
  There is no valid condition record for the relevant price reduction condition type in the pricing procedure.
  The condition record exists but does not meet the selection criteria (e.g., validity dates, customer/material combination, sales organization, distribution channel).
  The pricing procedure includes a price reduction condition type, but no applicable data is found in the condition tables.
  The condition type is mandatory in the pricing procedure, but no data is maintained or found.
  
  
  Solution:
  To resolve the WG238 error, follow these steps:
  
  
  Check Condition Records:
  
  Use transaction VK13 to display condition records for the price reduction condition type (e.g., K007 for customer discount, K004 for material discount).
  Verify that condition records exist for the relevant combination of sales org, distribution channel, customer, material, etc.
  Ensure the condition records are valid for the sales document date.
  
  
  
  Verify Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type and sales area.
  Confirm that the price reduction condition type is included and correctly configured.
  If the condition type is mandatory, consider whether it should be mandatory or optional.
  
  
  
  Check Access Sequence:
  
  Review the access sequence assigned to the price reduction condition type.
  Ensure that the access sequence includes condition tables that cover the relevant master data combinations.
  
  
  
  Maintain Condition Records if Missing:
  
  If no condition records exist, create them using VK11.
  Make sure the records are valid for the sales document date and relevant organizational levels.
  
  
  
  Test Pricing:
  
  Use transaction VA02 or VA01 to create or change the sales order.
  Use the pricing analysis (press F5 on the pricing screen) to see which condition types are determined and which are missing.
  This helps identify why the price reduction condition is not found.
  
  
  
  Check for User Exits or Enhancements:
  
  Sometimes custom logic in user exits or BAdIs may affect pricing determination.
  Verify if any custom code is influencing the price reduction condition.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11 - Create Condition Records
  VK13 - Display Condition Records
  VA01 / VA02 - Create/Change Sales Order
  V/08 - Pricing Procedure Configuration
  V/07 - Condition Types
  V/06 - Access Sequences
  
  
  
  SAP Notes and Documentation:
  
  Check SAP OSS notes related to pricing and condition records if the problem persists.
  Review SAP SD pricing configuration guides.
  
  
  
  Pricing Analysis:
  
  Use the pricing analysis tool in sales order to debug pricing issues.
  This tool shows which condition types are found, which are missing, and why.
  
  
  
  
  Summary:
  The WG238 - No price reduction was determined error means SAP could not find a valid discount or rebate condition record during pricing. The fix involves verifying and maintaining condition records, checking pricing procedure and access sequences, and ensuring the condition type is correctly configured and valid for the sales document.
  
  If you need help with specific condition types or configuration steps, please provide details about your pricing procedure or condition types involved.