How To Fix WG135 - Supplying plant cannot be determined. Customer &.

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 135

• Message text: Supplying plant cannot be determined. Customer &.

What causes this issue?

You tried to determine a supplying plant for customer &1.

System Response

INCLUDE ISR_STOP

How to fix this error?

Maintain the relevant supplying plant for customer &1.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WG135 - Supplying plant cannot be determined. Customer &. ?

  SAP Error Message:
  
  WG135 - Supplying plant cannot be determined. Customer &.
  
  Cause:
  This error occurs in SAP when the system is unable to determine the supplying plant for a particular customer during processes like sales order creation, delivery processing, or stock determination. The system tries to find a plant that can supply the material to the customer but fails due to missing or incorrect master data or configuration.
  Common reasons include:
  
  No valid shipping point or supplying plant assigned to the customer or sales area.
  Missing or incorrect customer master data (e.g., no plant assigned in the customer-material info record).
  No valid plant determination maintained in the system for the material and customer combination.
  Missing or incorrect sales area data or shipping conditions that affect plant determination.
  The material is not available or not extended to any plant that can supply the customer.
  Issues in route determination or shipping point determination that indirectly affect plant determination.
  
  
  Solution:
  To resolve the WG135 error, follow these steps:
  
  
  Check Customer Master Data:
  
  Verify that the customer master (transaction VD03 or XD03) has the correct sales area data.
  Ensure the customer is assigned to the correct shipping conditions and shipping plant.
  
  
  
  Check Material Master Data:
  
  Confirm that the material is extended to the relevant plants (MM03).
  Check if the material is available in the plants that can supply the customer.
  
  
  
  Customer-Material Info Record:
  
  Check if a customer-material info record exists (transaction VD51/VD52).
  This record can specify the supplying plant for a customer-material combination.
  
  
  
  Shipping Point Determination:
  
  Verify shipping point determination configuration (transaction OVXD).
  Ensure the shipping point is correctly determined based on shipping conditions, loading group, and plant.
  
  
  
  Sales Area Data and Plant Assignment:
  
  Check if the sales area is correctly assigned to the plant.
  Verify if the plant is assigned to the sales organization and distribution channel.
  
  
  
  Check Route and Delivery Settings:
  
  Sometimes route determination affects plant determination.
  Verify route determination and delivery types.
  
  
  
  Maintain Plant Determination:
  
  If using advanced plant determination (e.g., in SAP S/4HANA or with advanced ATP), check the configuration in SPRO under Sales and Distribution ? Basic Functions ? Plant Determination.
  
  
  
  Stock Availability:
  
  Check if the plant has stock or planned stock for the material.
  
  
  
  
  Additional Information:
  
  The error message usually appears during sales order entry or delivery creation when the system tries to assign a supplying plant but cannot find a valid one.
  The message text "Customer &" means the system will display the customer number in place of "&" to indicate for which customer the plant could not be determined.
  Proper master data maintenance and configuration are critical to avoid this error.
  If multiple plants can supply the material, the system uses plant determination logic to pick the correct one.
  In some cases, customizing the plant determination procedure or creating customer-material info records can resolve the issue.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No valid supplying plant found for the customer and material combination.
  
  
  Solution
  Check and maintain customer master, material master, customer-material info records, shipping point, and plant determination configuration.
  
  
  Transactions to Check
  VD03/XD03 (Customer Master), MM03 (Material Master), VD51/VD52 (Customer-Material Info Record), OVXD (Shipping Point Determination)
  
  
  Configuration Path
  SPRO ? Sales and Distribution ? Basic Functions ? Plant Determination
  
  
  
  
  If you provide the specific transaction or process where the error occurs, I can help with more targeted troubleshooting steps.