How To Fix WG124 - No customer no., plant no. or ILN no. found

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 124

• Message text: No customer no., plant no. or ILN no. found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WG124 - No customer no., plant no. or ILN no. found ?

  Certainly! Here's a detailed explanation for the SAP error message WG124: No customer no., plant no. or ILN no. found:
  
  Error Message: WG124 - No customer no., plant no. or ILN no. found
  
  Cause:
  This error typically occurs in the context of SAP Logistics Invoice Verification (LIV) or Goods Receipt/Invoice Receipt (GR/IR) processing, especially when dealing with EDI (Electronic Data Interchange) or IDoc processing for inbound deliveries or invoices.
  The system is trying to determine the partner details (customer number, plant number, or ILN - International Location Number) for a business partner involved in the transaction, but it cannot find any of these identifiers in the master data or the relevant configuration.
  Common causes include:
  
  Missing or incomplete partner master data (customer/vendor master).
  Missing or incorrect plant assignment in the material master or partner determination.
  Missing or incorrect ILN number in the partner profile or master data.
  Incorrect or incomplete partner determination procedure configuration.
  The system is unable to find a valid partner number because the relevant data is not maintained or linked properly.
  
  
  Solution:
  
  
  Check Customer/Vendor Master Data:
  
  Verify that the customer or vendor number exists and is correctly maintained.
  Ensure that the plant is assigned correctly to the customer/vendor master record if applicable.
  
  
  
  Check Plant Master Data:
  
  Confirm that the plant number is valid and active.
  Ensure the plant is correctly linked to the relevant material or transaction.
  
  
  
  Check ILN Number:
  
  ILN (International Location Number) is used in EDI scenarios to identify locations uniquely.
  Verify that the ILN is maintained correctly in the partner master or in the EDI partner profiles.
  
  
  
  Partner Determination Procedure:
  
  Review the partner determination procedure in the relevant application (e.g., sales order, delivery, invoice).
  Ensure that the procedure includes the correct partner functions and that the determination is working as expected.
  
  
  
  EDI/IDoc Configuration:
  
  If the error occurs during IDoc processing, check the partner profiles and mapping.
  Make sure the ILN or customer/plant numbers are correctly mapped and transmitted.
  
  
  
  Master Data Synchronization:
  
  Sometimes, master data inconsistencies between systems (e.g., between SAP ERP and SAP EWM or SAP TM) can cause this error.
  Ensure master data is synchronized and consistent.
  
  
  
  Debugging and Logs:
  
  Use transaction codes like WE02 or WE05 to check IDoc status and data.
  Use debugging or detailed error logs to identify where the system fails to find the partner data.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VD03 / XD03 - Display Customer Master
  MM03 - Display Material Master
  OVX5 - Maintain ILN numbers
  WE20 - Partner Profiles (for EDI)
  WE02 / WE05 - IDoc Monitoring
  SPRO - For partner determination and EDI configuration
  
  
  
  Notes and Documentation:
  
  SAP Notes related to WG124 may provide specific fixes or patches.
  Check SAP Help Portal for documentation on partner determination and ILN usage.
  
  
  
  Context:
  
  This error is common in scenarios involving EDI inbound deliveries, invoices, or logistics processes where partner identification is critical.
  Ensuring master data completeness and correct configuration is key to resolving this error.
  
  
  
  
  If you provide more context (e.g., transaction where the error occurs, process flow), I can help tailor the solution further.