How To Fix WG102 - Order item could not be processed for document item

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 102

• Message text: Order item could not be processed for document item

What causes this issue?

An error occurred when generating the document item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WG102 - Order item could not be processed for document item ?

  The SAP error message:
  WG102 - Order item could not be processed for document item
  
  Cause:
  This error typically occurs during the processing of sales orders, deliveries, or billing documents when the system cannot find or correctly link the order item to the corresponding document item. Common causes include:
  
  The order item has been deleted or is no longer valid.
  The document item number does not correspond to any existing order item.
  Inconsistencies or data mismatches between the sales order and the delivery or billing document.
  Custom enhancements or user exits that incorrectly manipulate item data.
  The order item is blocked or flagged in a way that prevents processing.
  The document item is referencing an order item that belongs to a different sales document or is not relevant for the current process.
  
  
  Solution:
  To resolve the WG102 error, consider the following steps:
  
  
  Check the Document and Order Item Numbers:
  
  Verify that the document item number in the delivery or billing document matches an existing order item.
  Use transaction codes like VA03 (Display Sales Order), VL03N (Display Delivery), or VF03 (Display Billing Document) to cross-check item numbers.
  
  
  
  Validate Order Item Status:
  
  Ensure the order item is not deleted, blocked, or flagged as incomplete.
  Check the item status in the sales order.
  
  
  
  Review Custom Code or User Exits:
  
  If there are any custom developments (user exits, BADIs, enhancements) involved in order processing, review them for possible incorrect handling of item numbers.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks or use standard SAP reports to identify inconsistencies between sales orders and related documents.
  
  
  
  Recreate or Correct the Document:
  
  If the document is corrupted or inconsistent, consider deleting and recreating the delivery or billing document.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that address this error message for your specific SAP version and module.
  If the problem persists, raise a support ticket with SAP, providing detailed document and item information.
  
  
  
  
  Related Information:
  
  Message Class: WG (Sales and Distribution)
  Typical Transactions Involved: VA01/VA02 (Sales Order), VL01N/VL02N (Delivery), VF01/VF02 (Billing)
  SAP Modules: SD (Sales and Distribution)
  Common SAP Notes: Check SAP Service Marketplace for notes related to WG102.
  Debugging: Use debugging tools to trace the point where the system tries to link order items to document items.
  
  
  If you provide more context (e.g., transaction where the error occurs, document numbers), I can help with more specific guidance.