How To Fix WG072 - You must enter an external req. no. before you can delete a store order

SAP Error Message - Details

• Message type: E = Error

• Message class: WG - Messages for store order and investment buy

• Message number: 072

• Message text: You must enter an external req. no. before you can delete a store order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WG072 - You must enter an external req. no. before you can delete a store order ?

  Certainly! Here's detailed information about the SAP error message WG072:
  
  SAP Error Message WG072
  Message Text:
  
  You must enter an external req. no. before you can delete a store order.
  
  Cause
  This error occurs because the system requires an external requisition number to be entered before allowing the deletion of a store order. The external requisition number is typically a reference number from an external system or a manual input that links the store order to an external document or process.
  In many SAP Retail or Warehouse Management scenarios, the system enforces this check to ensure traceability and proper authorization before deleting store orders. Without this external requisition number, the system blocks the deletion to prevent accidental or unauthorized removal of important documents.
  
  Solution
  To resolve this error and proceed with deleting the store order, you need to:
  
  
  Enter the External Requisition Number:
  
  Go to the store order screen where the deletion is attempted.
  Find the field for the external requisition number (often labeled as "External Req. No." or similar).
  Enter the appropriate external requisition number that corresponds to the store order.
  
  
  
  Check Configuration (if applicable):
  
  If you believe the external requisition number should not be mandatory, check the customizing settings in the Retail or Warehouse Management module.
  The requirement for an external requisition number before deletion might be controlled by a configuration parameter or user exit.
  Consult with your SAP functional consultant to adjust the settings if business processes allow deletion without this number.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting the deletion has the necessary authorizations.
  Sometimes, the system requires certain authorizations to bypass or enter external requisition numbers.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  The error typically appears in transactions related to store order processing, such as:
  
  WMSO (Store Order Processing)
  WMSP (Store Order Processing - Display/Change)
  Other Retail or Warehouse Management transactions involving store orders.
  
  
  
  SAP Notes:
  
  Check SAP Notes for any known issues or patches related to WG072. Sometimes, SAP releases notes that clarify or adjust the behavior of such validations.
  
  
  User Exits / BAdIs:
  
  Some implementations use user exits or BAdIs to enforce additional checks on store orders. Review any custom code that might enforce the external requisition number requirement.
  
  
  Business Process:
  
  The external requisition number is often used to link store orders to purchase orders, delivery notes, or external systems. Ensure that your business process aligns with this requirement.
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WG072: You must enter an external req. no. before you can delete a store order
  
  
  Cause
  External requisition number is mandatory before deleting a store order
  
  
  Solution
  Enter the external requisition number in the store order before deletion
  
  
  Additional
  Check configuration and authorizations if the requirement seems incorrect or too strict
  
  
  
  
  If you need further assistance, please provide the transaction code and the exact steps leading to the error, so I can help you more specifically.