How To Fix WFF_FORM_SERVER405 - Internal error: Server address not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WFF_FORM_SERVER - Web Financials Forms: Form Server

• Message number: 405

• Message text: Internal error: Server address not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WFF_FORM_SERVER405 - Internal error: Server address not found ?

  The SAP error message WFF_FORM_SERVER405 Internal error: Server address not found typically occurs in the context of SAP Workflow when the system tries to communicate with the Form Server (used for Adobe Forms or SAPscript forms processing) but cannot resolve or reach the server address.
  
  Cause
  
  Server Address Not Found: The error indicates that the workflow runtime or the form processing component is unable to locate or connect to the specified form server.
  Incorrect or Missing Configuration: The form server address might be incorrectly configured or missing in the system settings.
  Network Issues: DNS resolution failure, network connectivity problems, or firewall restrictions preventing access to the form server.
  Form Server Not Running: The form server service might be down or not started.
  SAPconnect or ICM Issues: Problems with the Internet Communication Manager (ICM) or SAPconnect configuration can also cause this error.
  
  
  Solution
  
  
  Check Form Server Configuration:
  
  Verify the form server address configured in transaction SFP (Form Builder) or in the workflow container.
  Check the form server settings in SMWF (Workflow) or SICF (Internet Communication Framework) if applicable.
  Ensure the form server URL or hostname is correct and reachable.
  
  
  
  Test Network Connectivity:
  
  Ping the form server hostname or IP from the SAP application server.
  Use tools like telnet or nc to test connectivity on the required port.
  
  
  
  Check DNS Resolution:
  
  Ensure the SAP server can resolve the form server hostname.
  If DNS is not resolving, add the hostname to the /etc/hosts file (Unix/Linux) or C:\Windows\System32\drivers\etc\hosts (Windows) as a temporary workaround.
  
  
  
  Verify Form Server Status:
  
  Check if the form server service is running.
  Restart the form server if necessary.
  
  
  
  Review SAPconnect and ICM Settings:
  
  Use transaction SMICM to check the status of the ICM.
  Check SAPconnect settings in SCOT if email or external communication is involved.
  
  
  
  Check Workflow Configuration:
  
  In transaction SWU3 (Workflow Customizing), verify that the workflow runtime environment is correctly configured.
  Ensure that the form processing steps in the workflow are correctly set up.
  
  
  
  Check SAP Notes and Patches:
  
  Search for relevant SAP Notes related to WFF_FORM_SERVER405.
  Apply any recommended patches or corrections.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SFP – Form Builder (Adobe Forms)
  SMWF – Workflow Monitor
  SWU3 – Workflow Customizing
  SMICM – Internet Communication Manager
  SICF – Maintain Services (for HTTP services)
  SCOT – SAPconnect Administration
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to WFF_FORM_SERVER405 or form server connectivity issues.
  
  
  
  Logs and Traces:
  
  Check the SAP system logs (transaction SM21).
  Review the developer traces (transaction ST11) for more detailed error messages.
  Check workflow logs for detailed error context.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Form server address not found due to incorrect config, network/DNS issues, or server down
  
  
  Solution
  Verify and correct form server address, check network/DNS, ensure form server is running
  
  
  Related Info
  Use transactions SFP, SMWF, SWU3, SMICM; check SAP Notes and system logs
  
  
  
  
  If after these checks the problem persists, consider raising a support ticket with SAP, providing detailed logs and system configuration information.