How To Fix WF021 - No next agent defined

WF021 - Overview

• Message type: E = Error

• Message class: WF - Workflow: messages

• Message number: 021

• Message text: No next agent defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WF021 - No next agent defined ?

  Certainly! Here's a detailed explanation of the SAP error message WF021 No next agent defined:
  
  Error Message
  WF021 No next agent defined
  
  Cause
  This error occurs in SAP Workflow when the system tries to determine the next agent (user or role responsible for the next step in the workflow), but no valid agent is found or assigned for the next workflow step.
  Common reasons include:
  
  The workflow step is assigned to a user or role that does not exist or is not maintained.
  The agent determination rule or method is missing or incorrectly configured.
  Organizational data (such as positions, jobs, or organizational units) used for agent determination is incomplete or incorrect.
  The workflow container does not have the necessary data to determine the agent.
  The workflow step is set to a user decision or task that requires manual assignment, but no agent has been assigned.
  
  
  Solution
  To resolve the WF021 No next agent defined error, follow these steps:
  
  
  Check Agent Assignment in Workflow