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How To Fix WES_OUTBOUND403 - Bonus buy &1 cannot be processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WES_OUTBOUND - Messages for Outbound Services

  • Message number: 403

  • Message text: Bonus buy &1 cannot be processed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WES_OUTBOUND403 - Bonus buy &1 cannot be processed ?

    The SAP error message:

    WES_OUTBOUND403 Bonus buy &1 cannot be processed

    typically occurs in the context of SAP's Sales and Distribution (SD) or related modules where a "Bonus Buy" condition or transaction is being processed, often linked to outbound delivery or order processing scenarios.


    Cause

    • Bonus Buy Condition Not Processable: The error indicates that a "Bonus Buy" (a promotional or free-of-charge item condition) identified by the placeholder &1 (which will be replaced by the actual Bonus Buy ID or code) cannot be processed in the outbound scenario.
    • Possible reasons include:
      • The Bonus Buy condition is not valid or active for the current sales document or delivery.
      • The Bonus Buy item is missing necessary master data or configuration.
      • The Bonus Buy is not allowed in the current sales area, customer, or material combination.
      • The system is unable to determine the correct pricing or condition records for the Bonus Buy.
      • Integration issues between SD and the outbound delivery or billing processes.
      • Missing or incorrect configuration in condition technique or pricing procedure related to Bonus Buy.
      • Authorization or user exit/custom code preventing processing.

    Solution

    1. Check Bonus Buy Configuration:

      • Verify the Bonus Buy condition records in transaction VK11/VK12.
      • Ensure the Bonus Buy condition is active and valid for the sales area, customer, and material.
      • Check the validity dates and condition scales.
    2. Review Sales Document and Delivery:

      • Confirm that the Bonus Buy item is correctly included in the sales order.
      • Check if the Bonus Buy item is correctly copied to the outbound delivery.
      • Verify that the item category and schedule lines support Bonus Buy processing.
    3. Pricing Procedure and Condition Technique:

      • Ensure the pricing procedure includes the Bonus Buy condition.
      • Check the condition exclusion or requirement routines that might block the Bonus Buy.
      • Review any user exits or BADIs that modify pricing or item processing.
    4. Master Data Checks:

      • Verify material master data for the Bonus Buy item.
      • Check customer master data for any restrictions.
    5. Authorization and Custom Code:

      • Check if any custom enhancements or user exits are involved in Bonus Buy processing.
      • Review authorization objects related to Bonus Buy processing.
    6. Debugging and Logs:

      • Use transaction SLG1 to check application logs for more detailed error messages.
      • Debug the outbound processing program or user exits to identify where the Bonus Buy fails.
    7. SAP Notes and Support:

      • Search SAP Support Portal for notes related to WES_OUTBOUND403 or Bonus Buy processing.
      • Apply any relevant SAP Notes or patches.

    Related Information

    • Bonus Buy Concept: Bonus Buy is a promotional pricing condition where customers receive free or discounted items based on certain criteria.
    • Condition Technique: Bonus Buy is managed via condition records and pricing procedures in SAP SD.
    • Outbound Delivery Processing: Bonus Buy items must be correctly handled during delivery creation and outbound processing.
    • Transactions to Check:
      • VK11/VK12 – Maintain Pricing Conditions
      • VA01/VA02 – Sales Order Processing
      • VL01N/VL02N – Outbound Delivery Processing
      • SLG1 – Application Log
    • User Exits/BADIs: Common enhancement points include USEREXIT_PRICING_PREPARE_TKOMP or USEREXIT_MOVE_FIELD_TO_VBAP for Bonus Buy handling.

    If you provide the exact context (e.g., transaction, process step) or the full error message with the Bonus Buy ID, I can help you with more precise troubleshooting steps.

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