How To Fix WES_OUTBOUND323 - Promotion &1 contains no offer for plant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 323

• Message text: Promotion &1 contains no offer for plant &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND323 - Promotion &1 contains no offer for plant &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WES_OUTBOUND323 Promotion &1 contains no offer for plant &2
  
  Meaning / Cause:
  This error occurs in the SAP system when a promotion (identified by &1) is being processed or referenced, but the system cannot find any offer or condition record related to the specified plant (&2). Essentially, the promotion exists, but it does not have any valid offers assigned or maintained for the particular plant in question.
  This situation typically arises in scenarios involving:
  
  Promotions in SAP IS-Retail or SAP CRM where promotions are defined globally but not assigned or valid for all plants.
  Outbound processing or replication of promotion data where the system expects offers for a specific plant.
  Condition records or offers missing for the plant in the promotion master data.
  
  
  Common Causes:
  
  The promotion was created without assigning offers for the specific plant.
  Offers or condition records for the promotion are incomplete or missing for the plant.
  Incorrect or incomplete master data maintenance for promotions.
  Data replication or integration issues where plant-specific data is not transferred or updated.
  Custom logic or enhancements filtering out offers for the plant.
  
  
  Solution / How to Fix:
  
  
  Check Promotion Master Data:
  
  Go to the promotion maintenance transaction (e.g., in SAP IS-Retail: /SAPAPO/PRMO or relevant transaction).
  Verify that the promotion &1 has offers assigned for plant &2.
  If no offers exist, create or assign the necessary offers for the plant.
  
  
  
  Maintain Offers for the Plant:
  
  Ensure that condition records or offers are maintained for the plant &2.
  Use transaction codes like VK11/VK12 (for condition records) or promotion-specific transactions to maintain offers.
  
  
  
  Data Replication / Integration:
  
  If the error occurs during data replication (e.g., from SAP ERP to SAP APO or CRM), check the replication logs.
  Ensure that plant-specific promotion data is correctly replicated.
  Re-run replication if necessary.
  
  
  
  Check Custom Code / Enhancements:
  
  Review any user exits, BADIs, or custom logic that might filter or restrict offers for certain plants.
  Adjust logic if it incorrectly excludes valid offers.
  
  
  
  Testing:
  
  After maintenance, test the promotion processing again to confirm the error is resolved.
  
  
  
  
  Additional Information:
  
  This message is part of the promotion processing or outbound data handling in SAP Retail or CRM modules.
  The placeholders &1 and &2 will be replaced by the actual promotion ID and plant number in the error message.
  Proper master data maintenance is crucial for promotions to work correctly across different plants.
  Consult SAP Notes or support if the issue persists after data verification.
  
  
  If you provide the exact module or transaction where this error occurs, I can give more tailored instructions.