How To Fix WES_OUTBOUND136 - Error during reward (type &2, number &3) determination for bonus buy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WES_OUTBOUND - Messages for Outbound Services

• Message number: 136

• Message text: Error during reward (type &2, number &3) determination for bonus buy &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WES_OUTBOUND136 - Error during reward (type &2, number &3) determination for bonus buy &1 ?

  The SAP error message:
  WES_OUTBOUND136: Error during reward (type &2, number &3) determination for bonus buy &1
  typically occurs in the context of SAP Incentive and Commission Management or SAP Sales and Distribution (SD) when the system tries to determine a reward (such as a bonus or incentive) for a particular bonus buy condition but encounters an issue.
  
  Cause
  
  Reward determination failure: The system is unable to find or calculate the reward (bonus/incentive) for the specified bonus buy condition.
  Incorrect or missing configuration: The reward type (&2) or reward number (&3) referenced in the bonus buy (&1) might not be properly configured in the system.
  Master data issues: The bonus buy condition or related master data (e.g., condition records, reward definitions) may be incomplete or inconsistent.
  Integration issues: If the reward determination involves external systems or interfaces (e.g., SAP Incentive and Commission Management or third-party reward engines), communication or data transfer problems may cause this error.
  Authorization or data access problems: The user or process may lack the necessary permissions to access the reward data.
  
  
  Solution
  
  
  Check the reward configuration:
  
  Verify that the reward type (&2) and reward number (&3) exist and are correctly maintained in the system.
  Use transaction codes related to reward or bonus buy configuration (e.g., WES1, WES2, or relevant customizing paths) to check the setup.
  
  
  
  Validate bonus buy condition (&1):
  
  Ensure that the bonus buy condition referenced is correctly defined and active.
  Check condition records and validity periods.
  
  
  
  Review master data:
  
  Confirm that all necessary master data for reward determination is complete and consistent.
  Check for missing or incorrect entries in condition tables or reward master data.
  
  
  
  Check integration and interfaces:
  
  If the reward determination involves external systems, verify the communication channels and data exchange.
  Look for errors in related application logs or middleware.
  
  
  
  Analyze authorization:
  
  Ensure the user or process has the required authorizations to access reward data.
  
  
  
  Debug or trace the process:
  
  Use SAP debugging tools or application logs to trace the reward determination process and identify where it fails.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to message WES_OUTBOUND136 for any known issues or patches.
  
  
  
  
  Related Information
  
  Module context: This error is often seen in SAP SD (Sales and Distribution) or SAP Incentive and Commission Management.
  Transaction codes: WES1, WES2 (Reward and Bonus Buy configuration), VA01/VA02 (Sales order processing), or custom transactions related to incentive processing.
  SAP Notes: Check SAP OSS Notes for WES_OUTBOUND136 for specific fixes or recommendations.
  Logs: Application logs (transaction SLG1) may provide more detailed error information.
  Documentation: Review SAP Help Portal documentation on Bonus Buy and Reward determination processes.
  
  
  If you provide the exact values for the placeholders (&1, &2, &3) or the context in which the error occurs, I can help you with more specific guidance.