How To Fix WER327 - General error, processing terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: WER - Messages for the package WER

• Message number: 327

• Message text: General error, processing terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WER327 - General error, processing terminated ?

  SAP Error Message:
  
  WER327 - General error, processing terminated
  
  Cause:
  The error message WER327 is a generic or catch-all error indicating that a processing step in a workflow or a related SAP process has failed unexpectedly. It usually means that the system encountered an unhandled exception or a critical issue during execution, causing the process to terminate prematurely.
  Common causes include:  
  
  Incorrect or missing configuration in workflow or related customizing.  
  Authorization issues preventing certain steps from completing.  
  Data inconsistencies or missing master data required for processing.  
  Errors in custom code or user exits called during the process.  
  System or communication errors (e.g., RFC failures, database locks).  
  Missing or incorrect input parameters in the workflow or function modules.
  
  
  Solution:
  Since WER327 is a general error, the solution depends on the context in which it occurs. Here are general steps to troubleshoot and resolve the issue:
  
  
  Check the Detailed Error Log:  
  
  Use transaction SM21 (System Log), ST22 (Dump Analysis), or SLG1 (Application Log) to find more detailed error messages or dumps related to the failure.  
  Look for any short dumps or error messages that occurred at the same time as WER327.
  
  
  
  Analyze Workflow or Process Context:  
  
  Identify the workflow or process step where the error occurred.  
  Use transaction SWI1 or SWI2_FREQ to find the workflow logs and check for errors in the specific step.  
  Check the workflow container and binding for missing or incorrect data.
  
  
  
  Check Authorizations:  
  
  Verify that the user executing the process has the necessary authorizations.  
  Use transaction SU53 immediately after the error to check for authorization failures.
  
  
  
  Review Custom Code or Enhancements:  
  
  If custom code or user exits are involved, debug or review the code for exceptions or errors.  
  Check if recent changes or transports might have introduced the issue.
  
  
  
  Verify Master Data and Configuration:  
  
  Ensure all required master data (e.g., vendor, material, organizational data) is complete and consistent.  
  Check related customizing settings in SPRO.
  
  
  
  Check System and Communication Issues:  
  
  Verify RFC connections if remote calls are involved.  
  Check for database locks or system resource issues.
  
  
  
  Reprocess or Restart the Workflow:  
  
  Sometimes restarting the workflow or reprocessing the failed step after fixing the root cause resolves the issue.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  SWI1 - Workflow log  
  SWI2_FREQ - Workflow error analysis  
  ST22 - ABAP dump analysis  
  SM21 - System log  
  SLG1 - Application log  
  SU53 - Authorization check
  
  
  
  SAP Notes:  
  
  Search SAP Support Portal for notes related to WER327 or the specific workflow/process you are working with.  
  Often, SAP Notes provide patches or detailed troubleshooting steps for known issues.
  
  
  
  General Advice:  
  
  Since WER327 is a generic error, always look for the root cause in the detailed logs or dumps.  
  Collaborate with functional consultants if the issue relates to business data or configuration.  
  Engage SAP Basis team if system or authorization issues are suspected.
  
  
  
  
  If you provide the exact transaction, process, or workflow context where WER327 occurs, I can help narrow down the cause and solution further.