How To Fix WEBI_CHECKS008 - Service Definition &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBI_CHECKS - WEBI Checks

• Message number: 008

• Message text: Service Definition &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBI_CHECKS008 - Service Definition &1 not found ?

  The SAP error message:
  WEBI_CHECKS008 Service Definition &1 not found
  typically occurs in the context of SAP BusinessObjects Web Intelligence (WebI) when the system is unable to locate a required service definition.
  
  Cause
  
  The error indicates that the Web Intelligence processing server or the WebI application is trying to access a service definition (usually a web service or a REST API endpoint) identified by the placeholder &1 (which will be replaced by the actual service name in the real error message), but this service definition is missing or not registered in the Central Management Server (CMS) or the system configuration.
  This can happen due to:
  
  Missing or corrupted service definitions in the BusinessObjects repository.
  Incorrect or incomplete installation or upgrade of the BusinessObjects platform.
  Configuration issues where the service is not properly defined or enabled.
  Network or connectivity issues preventing the system from accessing the service.
  The service might have been deleted or disabled accidentally.
  
  
  
  
  Solution
  
  
  Identify the missing service:
  
  Check the exact service name in the error message (the &1 placeholder will be replaced by the actual service name).
  Common services related to WebI include WebiProcessingServer, WebiRichClient, or other WebI-related services.
  
  
  
  Verify service existence and status:
  
  Log in to the Central Management Console (CMC).
  Navigate to Servers and check if the service is listed and running.
  If the service is missing, it needs to be recreated or restored.
  
  
  
  Restart services:
  
  Sometimes, restarting the CMS and the WebI Processing Server can resolve transient issues.
  
  
  
  Recreate or repair the service definition:
  
  If the service definition is missing or corrupted, you may need to:
  
  Reinstall or repair the BusinessObjects installation.
  Restore the service definition from a backup.
  Use the Import/Export feature in CMC to import service definitions if available.
  
  
  
  
  
  Check configuration files:
  
  Verify configuration files such as services.xml or other relevant configuration files to ensure the service is properly defined.
  
  
  
  Check logs for more details:
  
  Review the WebI Processing Server logs and CMS logs for more detailed error messages that can help pinpoint the root cause.
  
  
  
  Patch or upgrade:
  
  If this error started after an upgrade or patch, verify that the upgrade was successful and all components are compatible.
  
  
  
  Contact SAP Support:
  
  If the issue persists, raise a ticket with SAP Support providing logs and system details.
  
  
  
  
  Related Information
  
  
  SAP Notes:
  
  Check SAP Notes related to WebI service errors or missing service definitions.
  Example SAP Note: 1789271 - "Web Intelligence Processing Server not found" (may be related).
  
  
  
  Documentation:
  
  SAP BusinessObjects BI Platform Administrator Guide.
  Web Intelligence Processing Server configuration documentation.
  
  
  
  Common commands/tools:
  
  Use the CMC to manage and monitor services.
  Use the lcm (Lifecycle Management) tool for import/export of configurations.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Missing or unregistered WebI service definition in the CMS or configuration.
  
  
  Solution
  Verify service in CMC, restart services, repair or recreate service definition, check logs, reinstall if needed.
  
  
  Related Info
  SAP Notes, BI Platform Admin Guide, CMC, WebI Processing Server logs.
  
  
  
  
  If you provide the exact service name from the error message, I can help with more specific guidance.