How To Fix WEBI_CHECKS005 - Config. profile of Service Def. &1 contains unknown operation &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBI_CHECKS - WEBI Checks

• Message number: 005

• Message text: Config. profile of Service Def. &1 contains unknown operation &2

What causes this issue?

Service Definition &V1& is inconsitent.
Profile contains unknown operation &2

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Run report <DS:REPN.WEBI_CHECK_REPAIR>WEBI_CHECK_REPAIR</> for &V1& to
check for further inconsitency within the same service definition (
<DS:RE.WEBI_CHECK_REPAIR>report documentation</> ).
Use Report <DS:REPN.WEBI_REPAIR>WEBI_REPAIR</> to repair the service
definition (<DS:RE.WEBI_REPAIR>report documentation</> ) directly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WEBI_CHECKS005 - Config. profile of Service Def. &1 contains unknown operation &2 ?

  The SAP error message:
  WEBI_CHECKS005 Config. profile of Service Def. &1 contains unknown operation &2
  Cause:
  This error occurs in SAP BusinessObjects Web Intelligence (WebI) when the configuration profile of a service definition contains an operation that is not recognized or supported by the system. Essentially, the service definition XML or configuration file includes an operation (function or command) that the WebI server or client does not understand or cannot process.
  Common reasons include:
  
  Mismatch between the WebI client and server versions, where the client expects operations that the server does not support.
  Corrupted or manually edited service definition files containing invalid or deprecated operations.
  Incomplete or incorrect installation or upgrade of the BusinessObjects platform or WebI components.
  Custom or third-party extensions or plugins that add unsupported operations.
  
  Solution:
  
  
  Check Version Compatibility:
  
  Ensure that the WebI client and server components are compatible and correctly patched.
  If recently upgraded, verify that all components are upgraded to the same version and service pack.
  
  
  
  Review Service Definition Files:
  
  Locate the service definition XML files (usually found in the installation directory under \SAP BusinessObjects\...\services).
  Check for any unknown or custom operations in the configuration profile.
  Restore the service definition files from a backup or reinstall the component if files are corrupted.
  
  
  
  Clear Cache and Restart Services:
  
  Clear the WebI cache on the server.
  Restart the BusinessObjects services (CMS, WebI Processing Server, etc.) to reload configuration.
  
  
  
  Check for Customizations:
  
  If custom extensions or plugins are installed, disable them temporarily to see if the error persists.
  Validate that any custom operations are supported by the current WebI version.
  
  
  
  Apply Patches or Support Packs:
  
  Check SAP Notes and apply any relevant patches or support packs that address this issue.
  
  
  
  Contact SAP Support:
  
  If the problem persists, collect logs and open a support ticket with SAP, providing the exact error message, environment details, and steps to reproduce.
  
  
  
  Related Information:
  
  This error is related to the internal configuration of WebI services and their communication protocols.
  It often appears during report execution or when opening WebI documents.
  SAP Notes related to WebI service definitions and compatibility may provide additional fixes.
  Ensure that the BusinessObjects platform is maintained according to SAP best practices for upgrades and patches.
  
  
  If you provide the exact context (e.g., when the error occurs, system version), I can help you find more specific SAP Notes or troubleshooting steps.