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How To Fix WEBFI_MASTER111 - Payment card &1 for customer &2 has been converted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

  • Message number: 111

  • Message text: Payment card &1 for customer &2 has been converted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WEBFI_MASTER111 - Payment card &1 for customer &2 has been converted ?

    Certainly! Here's a detailed explanation regarding the SAP error message:


    SAP Error Message:

    WEBFI_MASTER111 Payment card &1 for customer &2 has been converted


    Meaning / Cause:

    This message indicates that the payment card data for the specified customer (&2) has already been converted or migrated from an old format or system to a new format or system. The placeholder &1 represents the payment card identifier or type.

    In SAP, especially in scenarios involving payment card data management (e.g., in SAP CRM, SAP FI-CA, or SAP Hybris Billing), card data might be stored in legacy formats or tables. During system upgrades, data migration, or conversion processes, these payment card records are converted to a new structure or format.

    This message is informational or warning-like, indicating that the payment card data you are trying to process or convert has already been handled previously. It prevents duplicate conversion or processing of the same payment card data.


    When does it occur?

    • During data migration or conversion runs (e.g., using SAP programs or tools to convert payment card master data).
    • When attempting to reprocess or reconvert payment card data that has already been converted.
    • When importing or synchronizing payment card data from external systems or legacy systems.

    Solution / How to handle:

    1. Check if conversion is necessary:
      Since the card data has already been converted, no further action may be needed. Verify if the payment card data is correctly available in the new format or system.

    2. Avoid duplicate conversion:
      Ensure that the conversion or migration program/process is not run multiple times on the same data set unless explicitly required.

    3. Verify data consistency:
      Check the payment card master data for the customer to confirm that the data is complete and accurate after conversion.

    4. If re-conversion is needed:

      • Investigate why the system thinks the card has been converted.
      • Check flags or status fields that indicate conversion status and reset them if appropriate (only with caution and proper authorization).
      • Consult SAP notes or your SAP support team before forcing re-conversion.
    5. Review SAP Notes and Documentation:
      Search for SAP Notes related to payment card data conversion for your specific SAP module (e.g., CRM, FI-CA, Hybris Billing) to find any known issues or patches.


    Related Information:

    • Payment Card Data Management: SAP systems often have specific tables and processes for storing and managing payment card information securely, complying with PCI DSS standards.
    • Conversion Programs: SAP provides standard programs or tools for migrating payment card data during upgrades or system changes.
    • SAP Modules: This message is commonly seen in modules handling customer payments, such as SAP CRM, SAP FI-CA (Contract Accounts Receivable and Payable), or SAP Hybris Billing.
    • Security Considerations: Payment card data is sensitive; ensure all handling complies with security policies and legal requirements.
    • SAP Notes: Check SAP Support Portal for notes related to WEBFI_MASTER111 or payment card conversion issues.

    If you provide the exact transaction or process where this message appears, I can help you with more specific guidance.

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