How To Fix WEBFI_MASTER107 - Error: There is no payment card &2 for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 107

• Message text: Error: There is no payment card &2 for customer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER107 - Error: There is no payment card &2 for customer &1 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBFI_MASTER107 Error: There is no payment card &2 for customer &1
  
  Meaning / Cause:
  This error occurs in the SAP system when a payment card (such as a credit card or debit card) is expected or required for a particular customer, but the system cannot find any payment card data associated with that customer.
  
  &1 = Customer number  
  &2 = Payment card type (e.g., VISA, MasterCard, AMEX)
  
  The system is trying to process a transaction or operation that requires a payment card of type &2 for customer &1, but no such card is maintained in the customer master or related payment card data.
  
  Common Scenarios Where This Occurs:
  
  During payment processing in SAP FI-CA (Contract Accounts Receivable and Payable) or SAP CRM Billing when payment card data is missing.
  When a payment card is expected for automatic payment processing or credit card authorization.
  In web-based billing or payment scenarios where the system validates payment card data before proceeding.
  
  
  Root Causes:
  
  Payment card data has not been maintained or assigned to the customer in the system.
  Payment card data was deleted or expired.
  Incorrect or incomplete customer master data setup.
  Integration issues where payment card data is not properly transferred or synchronized.
  The payment card type &2 is not valid or not assigned to the customer.
  
  
  Solution / How to Fix:
  
  
  Check Customer Payment Card Data:
  
  Go to the customer master data or the relevant payment card data maintenance transaction.
  For FI-CA, use transaction FPAYH or FPAYM to check payment card data.
  For CRM or SD, check the customer’s payment card information in the relevant UI or transaction.
  
  
  
  Maintain or Update Payment Card Data:
  
  Add the missing payment card of type &2 for customer &1.
  Ensure the card is valid (not expired) and correctly entered.
  If the card was deleted, re-enter the card details.
  
  
  
  Verify Payment Card Types:
  
  Confirm that the payment card type &2 is configured and allowed for the customer.
  Check customizing settings for payment card types in IMG under:
  
  Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Payment Cards > Define Payment Card Types
  
  
  
  
  
  Check Integration and Data Transfer:
  
  If payment card data is maintained in an external system (e.g., CRM or a payment gateway), verify that the data is correctly transferred to SAP.
  Re-run any relevant data synchronization or interface programs.
  
  
  
  Test the Payment Process:
  
  After maintaining the payment card data, retry the transaction or process that caused the error.
  
  
  
  
  Additional Information:
  
  This error is specific to scenarios where payment card data is mandatory or expected.
  Payment card data maintenance is sensitive and must comply with PCI DSS standards; ensure secure handling.
  If the customer does not have a payment card and the process requires one, consider alternative payment methods or update the business process accordingly.
  Consult SAP Notes or OSS for any known issues related to this error message.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WEBFI_MASTER107: No payment card &2 for customer &1
  
  
  Cause
  Missing payment card data for the customer
  
  
  Solution
  Maintain or update payment card data for the customer
  
  
  Transactions
  FPAYH, FPAYM (FI-CA), Customer Master Data maintenance
  
  
  Customization
  Define and check payment card types in IMG
  
  
  
  
  If you need help with specific transactions or customizing steps, please let me know!