How To Fix WEBFI_MASTER104 - Payment card &1-&2 does not exist, no deletion is possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 104

• Message text: Payment card &1-&2 does not exist, no deletion is possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER104 - Payment card &1-&2 does not exist, no deletion is possible ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WEBFI_MASTER104 Payment card &1-&2 does not exist, no deletion is possible
  
  Cause:
  This error occurs when you attempt to delete a payment card record in SAP (usually in the context of SAP Customer Payment Card Management or SAP CRM Payment Card Integration), but the system cannot find the specified payment card record in the database.
  
  &1 and &2 are placeholders for the payment card type and card number or other identifying information.
  The system tries to delete a payment card entry that does not exist or has already been deleted.
  Possible reasons:
  
  The payment card record was never created or saved.
  The payment card record was already deleted.
  There is a mismatch or inconsistency in the payment card data.
  The payment card data is not properly synchronized between systems (e.g., between SAP CRM and SAP ERP).
  
  
  
  
  Solution:
  
  
  Verify Payment Card Data:
  
  Check if the payment card record actually exists in the system.
  Use transaction codes or reports to display payment card master data.
  Confirm the card type and card number are correct.
  
  
  
  Check Synchronization:
  
  If you are working in a multi-system environment (e.g., SAP CRM and SAP ERP), verify that the payment card data is synchronized properly.
  Use integration monitoring tools or middleware logs to check for inconsistencies.
  
  
  
  Correct the Deletion Process:
  
  If the card does not exist, no deletion is necessary.
  If the card exists but the system cannot find it due to data inconsistencies, consider re-synchronizing or manually correcting the data.
  
  
  
  Use SAP Notes and Support:
  
  Search for SAP Notes related to WEBFI_MASTER104 for any known bugs or patches.
  If the problem persists, raise a support ticket with SAP, providing detailed logs and screenshots.
  
  
  
  Check Authorization:
  
  Ensure the user has the necessary authorization to delete payment card data.
  
  
  
  
  Related Information:
  
  Module: SAP Customer Relationship Management (CRM), Payment Card Management
  Transaction Codes: 
  
  BP (Business Partner) for managing payment cards in CRM
  Custom transactions or web UI for payment card management
  
  
  Integration: Payment card data is often integrated between SAP CRM and SAP ERP Financials (FI).
  SAP Notes: Check SAP Support Portal for notes related to payment card management errors.
  Security: Payment card data is sensitive; ensure compliance with PCI DSS and company policies when handling or deleting payment card information.
  
  
  If you provide more context (e.g., which transaction or process you were performing), I can help tailor the solution further.